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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,555

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Great team!! Derek and Eric were on top of it from the beginning to the end!! True professionals would recommend VU to friends and family!

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

I am very happy with the service provided and will very highly recommend VU to anyone asking me about it.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

3.5 out of 5 Stars

Everything went well until we got to the underwriting. I don't know if it was our age, but or because our previous landlord had passed and we didn't have all of the records for past payments. The process became very stressful and mentally straighning. At times I actually felt physically sick because We would send them what they ask for and it wasn't good enough or Lahey would as for 3 more things! At one point I threatened to call a lawyer!
Prayerfully this will be our first and last time buying a home. I thank God that we made it through this time with our sanity.

headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
Would Recommend
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

1 out of 5 Stars

Response from Veterans United

Jeffry, we appreciate you taking the time to speak with a member of our Client Advocate Team concerning your home buying experience. We're ultimately grateful the closing was not delayed, and that you are able to enjoy time with your family in your new home. If you have any outstanding questions or concerns, our Client Advocate Team remains available to assist you.

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process simple and stress-free for a first time home buyer.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

The entire process is so easy and they do all the leg work for you. It made the home buying process a lot less stressful and we will be using Veterans United for all of our future purchases.

headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
Would Recommend
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

4.5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend
headshot image of Joe Krull

Loan Officer: Joe Krull

NMLS# 1847861

5 out of 5 Stars
Would Recommend
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend

Great professional staff members

headshot image of Jeff Gilkerson

Loan Officer: Jeff Gilkerson

NMLS# 2407793

5 out of 5 Stars
Would Recommend

Neida and I would give Veterans United 10 Stars if we could! It was a great experience for a change!

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend

Emily was the big selling point for making me feel comfortable with going through the process. She was kind, courteous, and answered random questions that I might have had before starting the process.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend

If you want a home, Veterans United is the best!

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend

The team did a great job.. Answers questions and was calm when I wasn't..

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

I have purchased a number of homes in my life and I must say that this is the most pleasant experience I’ve ever had. Aidan and his team were just fabulous. They anticipated my needs. They communicated often and were able to answer any questions that I might have. I would highly recommend to my friends and family and to anyone looking to purchase a new home.

headshot image of Aidan Anderson

Loan Officer: Aidan Anderson

NMLS# 2345277

4.5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

I’m not super thrilled with interest rates and the home buying process in this market, but these guys made it much easier.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

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5 out of 5 Stars
Would Recommend

VU staff members did incredible work closing the property.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

They alll made it so easy

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

More Reviews

See all 401,555 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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