Max and his team are outstanding!
The process was very smooth and stress free.
I had a great overall experience in having my loan processed through Veterans United.
Everyone on the team was great.
Tim was very helpful and always returned my call right away when I had questions about my loan. Very professional and helpful.
Piece of cake! Everything went off without a hitch. I work with a lot of veterans and will talk highly about Veterans United and will recommend they give you their business.
Shelby, Jen and Katie are awesome. Thanks to them. They did a great job. They had my pre approval letter in a couple of days. Then closed on time. They were very professional and Courteous. I highly recommend them.
Our loan moved fast which was a good thing. KATIE and Jen were always professional but very friendly and helpful at the same time.
David was extremely great to work with, he was always on top of everything and whenever I called or emailed him he got back to me right away. He really made me feel as though I could ask him questions and could rely on him as far as the entire process went. When working with Sam Branson I could not say the same. She was very inpersonable and seemed as though she was not interested or could care less about the questions and concerns that I had tried to speak with her about. She was very short in her answers and less than helpful and for a first time homebuyer that's not something you want to experience. So after myself and my realtor were having such a difficult time trying to communicate with her, we just decided to go above her and go back to David as he made us feel a lot more comfortable.
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Underwriting held up the loan so long that our interest rate went up. That was the only downside to the whole loan process. Other than that our representative Rob was outstanding
Great process, as streamlined as it could be.
Your team provided first class customer service that was professional, proficient, and efficient. We would definitely recommend this outstanding organization to any of our families and friends.
Excellent outstanding service. Very attentive and prompt.
