Everyone at this establishment was very knowledgeable and assisted me when I didn't have access to certain resources to get information requested in. I really appreciated that. Thank you Mrs. Damer and everyone at Veterans United for helping me purchase my first home.
Veterans United went above and beyond to ensure that this veteran was taking care of through my home buying experience.
It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.
They made my wife and my dream of owning a home possible. Very smooth transition from first contact to closing. It was a really easy step by step process, and they were there to guide us through the more difficult obstacles.
They are super friendly, walk with you every step of the way with the paperwork. You can ask a question any time of the day email or phone call. Usually you will hear back that day from them. Also when you go to the office they will offer you a cold or hot drink. They are a super team over here.
I recommend that if you're a veteran that you take advantage of this great service that they provide to us.
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We would highly recommend, Veterans United, to everyone who has ever entertained the thought of Home Ownership or refinancing, From start to finish, Veterans United, Janet Bowe, and Ashton Gaboury, made us feel like family. Every time we had questions, we would call, never had to leave a message, they always answered. Our whole experience was above and beyond what we expected. Thank you again for, giving us back, our peace of mind. Thank you for Your service, dedication, and caring.
Veterans United was a great team to work with from initial contact to closing. All you have to do is provide the requested information and everything is done electronically from the comfort of your home.
This is a real Great Company. Jeremy and Jake were Great! I am very pleased
An overall good experience.
Kayla and her team were the best made the whole experience easy to understand and made it fast and answered all my questions when I needed them
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With Kayla and her team you can trust they will do everything they can to make you comfortable with the process, just relax and know your in good hands I love what they did for me!
VU was very responsive and helpful throughout the process. As a first time homebuyer I was grateful to get help understanding the process, and getting help with finding a realtor. I would definitely recommend them to Veterans that need help finding their new homes.
Very helpful and knowledgeable. Very pleasant and encouraging
