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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
466,162 reviews
743 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 466,162 unfiltered reviews

Starting on Page 10602 of 15,539. Return to Page 1

5 out of 5 Stars

Friendly, always on top of your loan application, very informative.

headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars

We were so impressed with the knowledge and helpfulness of our loan officers. It was a real pleasure to work with them as they guided us through the purchase process. Thank you so much. We have referred you to everyone.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars

This was a great and easy experience. Josh and the VU team made everything pleasant! It wasn’t the typical overwhelming loan experience that you all too often hear about. Easy, fast, great communication, and I would happily refer VU and Josh to all my friends and family

headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars

Our experience has been amazing. Hayden Grant's knowledge and experience is the only reason we were able to buy our home in Indy and when we were ready to sell that home he helped us and we were able to accomplish this without using a realtor. This saved us so much money. He has answered our calls even on the weekend when we had questions. I would always recommend using Veterans United they are the only way to go if you are buying a house and using your VA certificate. Great experience and I feel like we have a great friend. Thanks Hayden Grant.Shane & Amy Smith

headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
headshot image of Presley Vaughan

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars

Thank you so much for helping us buy our last home. It was very easy using the computer and the rep was always there for us if we had questions. Would not hesitate to use this loan company again.

headshot image of Christina Gardiner

Loan Officer: Christina Gardiner

NMLS# 1450509

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5 out of 5 Stars
headshot image of Shawn Workman

Loan Officer: Shawn Workman

NMLS# 169957

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

3.5 out of 5 Stars
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars

Ms. Amanda’s team at VU is top notch. My wife and I were eager, yet careful whilst purchasing our first home. VU helped us every step of the way and never missed a beat. 10/10 would receive assistance from any of these individuals again in the future.

headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

4.5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
headshot image of Doug Brady

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars

They treated me with respect and guided me through the process. Every single question was answered no matter how big or small. Even with financial difficulties in the beginning they told me an exact time frame and what I need to do to make my first home buying process run smoothly.. Veterans United is a remarkable company and I will recommend always thank you.

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

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Experience first-hand why 371,637 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars

Veterans United was a great asset to our home buying process. I would definitely recommend them if you are looking to purchase a house using your VA benefits.

headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

4.5 out of 5 Stars

Easy process and in constant contact with my closing team. Excellent experience and I will tell everyone about my experience with the Virginia Beach team. Thank you all for your hard work in helping us buy our forever home.

headshot image of Aaron Giarrana

Loan Officer: Aaron Giarrana

NMLS# 266225

4.5 out of 5 Stars
headshot image of Dylan Morgret

Loan Officer: Dylan Morgret

NMLS# 1493964

2.5 out of 5 Stars

DO NOT USE VETERANS UNITED.

Response from Veterans United

Michael, thank you for letting us know there may have been some problems with your loan experience. We are sorry if things did not go well, and we would like to learn more about what may have caused you to feel this way. Please reach out to speak with one of our Client Advocate team members to share more information.

5 out of 5 Stars

I did a lot of research prior to choosing Veterans United. The home buying process can be very intimidating and anxiety-inducing, and even more so when it comes to VA loans. Veterans United came highly-rated and after selecting them, I can see why. The ability to upload documents and ease of using the VU portal, along with the excellent communication with my loan team, made the home-buying experience as easy as it gets. I highly recommend Veterans United. A+

headshot image of Kath Athanassiou

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Photo submission from Alexander D.

I would highly recommend doing business with Veterans United. It's clear they want the homeowner to succeed. They will expect a lot of information from you--provide that info and rest assured your loan team takes their responsibilities very seriously. My loan team, Brad Strubel and Kimmy Sanders were always there to explain every step and answered every question my wife and I had. We had many conversations during the process and all were positive, reassuring and professional. Also, the online interface was very intuitive. It was extremely easy to follow the process and meet all of my suspenses. Thank you for connecting with my Wife and I with our dreams!

headshot image of Bradley Strubel

Loan Officer: Bradley Strubel

NMLS# 1392166

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