It is clear Veterans United is a big lender with no real concern for the person trying to get a loan. I got a free pair of socks but was living in a hotel for a month while trying to close on the house so it didn’t really help and the loan officer got upset with me and got emotional because I said I don’t feel like he is actually doing all he can to benefit me. I had to google the VA lending regulations to prove to him that certain things he requested were not required. I even contacted my previous lending officer from another home purchase to help me with the process and advise me and it was more informative then veterans United lender. Overall unsatisfied and will not use again. At the end of the day I’m paying for a service and I will favor the person who services me to my expectations. I started the loan process with another lender just in case he wasn’t capable of closing and he advised me against it because “we are so close” yet I could not get a projected closing date.
Response from Veterans United
Danielle, thank you for writing.
I’m sorry we made you feel this way and for the troubles you experienced getting through closing. Our Client Advocates are here and available as an extra line of support if you need anything else at all. If we can make things better, we’re ready to help. Reach out anytime.
Kendra, Client Relations
I would choose and recommend Veteran’s United over any other lender, 100%. Every person that assisted me in purchasing my first home was kind, knowledgeable, and just as excited as I was. I believed home buying would be stressful, but VU made it a breeze.
Everything went very well from beginning to the end.
The team I worked was outstanding. They were on top of things thru the entire process!
The entire team and Veterans united were amazing to work with. They did so much of the leg work that would take us so much time that we didn't have.
This whole process with veterans United was smooth and easy. Everything was electionic, simplified and easy to understand. We would definitely use them again and recommend them to anyone looking to use a va loan.
This is our third time using Janet. From Day 1 those years ago to our most recent loan there is no one better! As long as Janet is with VU we will use no one else!
If you want a good ribeye then go to a buffet; if you want a great ribeye, go to a stake house. If you want a good lender then go to your local bank, but if you want a GREAT lender, go to Veterans United!
Everyone was so great!!
The team did good, give them a raise 👍
Everything went great! I couldn’t believe how quick everything happened and how effortless it really was. Everyone said it was going to be a long drawn out process spanning over a few months. But, we were able to get everything done in 30 days! Thanks guys for everything you have done!
James and his team are always patient, helpful and kind. Always communicating the details but at the same time make it very easy. They make the whole process that is usually very stressful very easy.
Veterans United provided prompt, courteous and extremely professional service and support through the entire process. This is how real professional people conduct business, unlike many other so-called professionals these days.
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Thank you for everything! We are truly blessed and we appreciate all your hard work, in making this happen! I’ll be sending pictures of my daughter, jumping in the pool soon as I can. Again, Shane, you are the man we really really really appreciate you and your team! God bless!!!
My Veterans United experience is one I'll not soon forget. Scott and his team went well beyond the norm to make sure this transition went smoothly. And Helen demonstrated the patience and commitment it takes to become a valued realtor. I would recommend (and did!) each and every one of them to family and friends.
Veterans United made buying my first home a breeze.
Vetrans United made everything easy. We had been scared to buy a home but they made us comfortable and explained everything.