I was very pleased with the entire process from start to finish. The staff that worked with me were timely and helpful.
Just a great company.
The absolute best experience we could have asked for.
Our experience with Veterans United was OUTSTANDING! Very helpful and understanding of all our concerns, considering being a first time home buyer.
Veterans United and the title company, Premier Land and Title, did great. Our Real Estate Agent and the seller's mortgage broker had personal issues which spilled out into the professional side. Veterans United and Premier Land and Title dealt with that professionally and helped us through any misgivings we had due to the conflict to help us close on time. Thanks for everything!
Na
Jerry and Taylor were polite, patient, and professional. I want to thank the extended team as well for ensuring a safe healthy home environment purchase.
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The door mat with our address was a wonderful touch!
Very helpful and accommodating personnel
I think the overall site was not very upfront and a bit misleading. The whole process was more about getting the loan closed quick vs. effectively and in the end the loan was pushed back. The recommended contractors (realtor, appraisal) were pretty horrible and the worst part. Who you work with and recommend effects the view back on your company.
Response from Veterans United
Jovan, we have reviewed your feedback and we thank you for taking time to share with us further. It is a fact that VA appraisers are selected and appointed by the Department of Veterans Affairs directly. Veterans United does not recommend those individuals. We hope that our customer service exceeded your expectations in other ways, and we always seek to improve the home buying experience based on customer feedback. If you wish to share more information please do not hesitate to contact our Client Advocate team for further assistance.
Veterans United was nothing short of outs
Going thru Veterans United Home Loans was an great experience to me, very friendly staff, couldn't ask for a better group of personnel from your office.
Scott and the team I worked with were extremely patient with me during the process even when I did not provide required information in a more timely manner. They were able to answer any question that I had and sometimes even had to ask the question twice due to my lack of understanding.
Straight forward loan process with easy to navigate online document upload and features. Great communication
Team VU have been so professional and helpful. Constant communication has made this experience so easy from the buyers side.
