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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,348 reviews
914 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,348 unfiltered reviews

Starting on Page 10734 of 15,512. Return to Page 1

5 out of 5 Stars

Procedure was simple.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Two years ago I went through some of the worst financial troubles that I have ever faced in my life. It was so bad in fact that it destroyed my credit, and I was extremely close to being homeless. If you would have told me at that time that I would be closing on my dream home I would have probably laughed in your face. After a couple of years of working extremely hard to get my credit back to where it needed to be. As soon as I sent in the application to Veterans United I was immediately tended to by Darci. She expertly explained what the following steps would be to get closed. Shortly after that, I was contacted by Ben. He quickly put me at ease with all of my concerns and handed me over to Kat to get the process going. This team and veterans united in general made the entire process extremely easy and had me closed on my dream home in 30 days. Veterans United is absolutely the best mortgage lender, and I will be recommending it to all of my friends. They were such a joy to work with and I couldn't thank them enough.

headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Nicole Heislen

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Veterans United is the easiest company I’ve ever worked with on any loan I’ve taken. Everything is done electronically which made it more easier to send them documents. I’d recommend them to anyone looking for a VA loan.

headshot image of Josh Schultz

Loan Officer: Josh Schultz

NMLS# 896562

4.5 out of 5 Stars

Thanks to my account team and Veterans United. I very happy custmomer

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars

Working with Veterans United to refinance was easy, transparent, and very helpful.

headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

4 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

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5 out of 5 Stars

Thank you. It was a good experience.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

3.5 out of 5 Stars
headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars

See number 1

headshot image of Jared Albach

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars

Veterans United Home Loans made it easy and possible for my husband and I to purchase our forever home. After having to foreclosure on a house while active duty, veterans united home loans made us feel worthy, like anything is possible. They not only helped explain every step but has videos to farther explain everything. Our first home buying experience was a blur and little to no contact with the loan officer. But here at Veterans United Home Loans, everyone was very helpful and generally cared about getting our family in a home, while keeping us up to date on every step on the process. Not only were they helpful but they were able to get us a great rate. The whole process for us was really fast, we started looking for a home at the end of January (last weekend) and closed on a home at the end of March. Such a smooth process, especially with the way you can upload documents online and view what process your loan is in, it truly was a great tool that i used regularly. Krystal our home loan officer was amazing in the process and without her and her team at Veterans United, we would not be able to say we are now in our forever and own HOME!

headshot image of Krystal Palmer-Robb

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars

5 Stars. Veterans United did an outstanding job. I had originally applied with another lender and they said it would take up to three weeks to obtain a certificate of eligibility from the VA. I was a little skeptical about using VU However, after my initial phone call with Mr.Vishal Patel, I felt very comfortable with VU. Vishal was very informative and knowledgeable regarding the requirements of a VA loan. I had a preapproval letter the same day my application was processed. Vishal and his transaction coordinator Heather Ottinger returned all of my calls and responded to my email in a prompt, timely manner. VU specializes in VA loans, unlike other lenders. Because they specialize in VA loans, you they are able to provide higher quality customer service. I highly recommend VU to all veterans.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

4.5 out of 5 Stars

Veterans United has gone above and beyond. We bought a house in Idaho, while still living in Germany. This is a scary thought, but they made it easy and comforting!

headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

4.5 out of 5 Stars

I would definitely recommend Veterans United. It was great to have one person coordinating the whole process. Jessica always called back promptly, and took care of things that came up along the way. We are now moving into our new home. Thanks!

headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Photo submission from David J.

Veterans United is a wonderful company. As first time homeowners, the team made the transition very easy and any help that you needed. They were always a phone call or email away. They stay in contact with you from start to finish and even after closing. It has been a great pleasure working with Veterans United.The Jones's

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

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Experience first-hand why 370,948 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
headshot image of Jennifer McGarry

Loan Officer: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
headshot image of Johnny Mitchell

Loan Officer: Johnny Mitchell

NMLS# 1116244

5 out of 5 Stars

Working with veterans United is a great experience every time

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars

Veterans United team cares about you and works hard to get you the best loan and keeps in contact every step of the way.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

2.5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

4 out of 5 Stars
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars

Veterans United was a fantastic resource while purchasing our new home. Everyone was very helpful and the site was easy to use while uploading the required documents and forms. They provide good information for what the different steps mean and what we need to do next. The staff was very helpful and our loan specialist, Krystal Palmer-Robb, was amazing every step of the way! We will definitely keep her number for our next home purchase!

headshot image of Krystal Palmer-Robb

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

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