Always kept in contact with me. Made sure I was updated on any and all changes. Very professional and outstanding work.
From the day i called everything went smoothy from beginning to end. Dawn and her entire staff were excellent.Veterans United made my home buying experience a very pleasant one and one I ll never forget.Theres not enough praises and thank yous i can give out. I will refer anyone I know to go through Veterans United. Im very happy and grateful for Veterans United.
Make the call! Nick and his team of true professionals, do not give up or in to hurdles or stumbling blocks. They keep you informed of any problem and work diligently to resolve any issues! A pleasure working with them. An additional praise for Eric Barroso, outstanding attitude and attention to details. As well as genuine concern for the welfare of the Veteran! Many thanks
I went into the process worried that it would be alot of work and alot of stress. This was far from the case. The staff at VU did the work and walked me through the entire process.
Great teamwork! Awesome people, everything happen in timely fashion as expected and the whole team was well engaged and communicated very well what they expected from me. Staying on top of the paperwork made the process even faster.
Hunter Hukari has an assistant loan processor that works alongside him and his name is Justin Wandel. Justin is also extremely knowledgeable in loan processing and how to show others how to find their bank documents in their own bank website. His knowledge of how to use a banks website is a skill he showed me and he did not have to. Justin went out of his way in a calm manner walking me step by step to find my own documents. These two young men were just an asset for me. I recommend this duo to any one in search of a VA home loan. Thanks guys.
Will definitely recommend and us veterans United again in the future!
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Thank you and I do look forward to working with this organization again in the future.
The main thing I liked was that I was responded to quickly. They didn't always have the answers but they did get them eventually. I would recommend them but I would always do my own research as well. Just because this is their job doesn't mean they know everything about it or are the best at it. For example: they were unaware that you could get a waiver for certain VA recommended repairs, so I got the waivers myself. Also I wasn't told about having to have my well water tested in my initial cost estimate. That wasn't disclosed until almost closing time. If I had been told earlier I could of had it done and maybe saved a few bucks on the cost to extend my rate past the last day of my locked in rate. I say maybe because the VA appraiser took 2 weeks to do the appraisal report and then another week to get approved through Veterans United underwriters. My rate was only locked for 45 days or so and half of that was the appraisal process. It costs a .01% of your total loan amount per day to extend and the minimum extension is 11 days but 3 of those days are for after you close to give you time to change your mind if you wanted to.I hope this information helps other veterans.
The team of Reed, Lori, and Molly, that assisted/worked on my mortgage truly made this a great experience. They were readily available to assist, explain, and to answer any questions that arose during the process. The time from my pre-approval to closing was about 7 weeks. That included the time it took for us to find and tour potential properties, which was about 20 different properties, before finding the house we bought. If I ever decide to buy again, Veteran's United will be my 1st call and will also recommend them to any of my family and friends that are veterans.
Veterans United is a great company to get a home loan through. They will help you down the path of home ownership and make sure that you are well informed. The process is set up to your pace so however fast or slow you go is up to you.
The entire staff was great Including the receptionist Emily. She called me by my first name every time I came into the office. Excellent customer service.
During the home searching process the communication was excessive as if they were trying to get us into contract as soon as possible even after we told them we would let them know when we found something.During the loan validation and underwriting process the communication was non-existent and to find out anything about where we were I had to go out of my way to find someone who would answer my questions and let me know where we were in the process.
I'm just overly grateful to be a homeowner. I can't tell you how happy everyone has made me that was part of this process. Nothing negative to say. Nothing but praise for everyone involved . Big shout out to Charlie in Lighthouse! Without him keeping an eye on me none of this would he possible.
Had a wonderful experience with Veterans United, we will never go through anyone else when purchasing a home. Thank you so much Veterans United made the home buying process very easy.
My first home buying experience was great with Veterans Home United.
I will certainly be using Veterans United again. No complaints whatsoever. Online platform really streamlines the process. Props!
It was so easy and effortless. Very pleased with our home loan experience and would highly recommend Veteran's United!
