Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,886 reviews
747 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,886 unfiltered reviews

Starting on Page 1081 of 14,897. Return to Page 1

4 out of 5 Stars
headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars

I would like to say that returning to Veterans United for purchasing a home, was the best decision I made. There team was so amazing and helped me every step of the way. Veterans United customer service is top qualify. It truly felt like an extension of a family. They made a stressful process of purchasing a home so easy and provided me with a great team of professionals. I am 100% satisfied with the home I was able to purchase and the experience was all worth it. Thank you Veterans United for being there for me and my family during a tough transition time in my career, I will by far recommend Veterans united to anyone any day and anywhere m! 🙏🏽❤️🙏🏽🙌🏽❤️

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

a 3.5 MINUTE response time, and overall great service. lender was so willing to deal- and compromise- very surprising for a bank. i will enjoy his stapler immensely-

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars

2nd time using veterans united and it was very smooth yet again.

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars

Everybody in the whole process was amazing. Veterans United is great and filled with great people.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars

Great overall experience.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

4.5 out of 5 Stars
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars

On a whelm decided to purchase a house to give my puppy a year to play in. Randomly ran across the VU site and requested a preauthorization amount. The process was very simple and efficient. The team at VU work well together and truly make you the center of the process.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

Ready to see for yourself?

Experience first-hand why 355,038 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

Amazing experience. My team helped any way they could even with unexpected delays out of their control and made sure we were taken care of.

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

Veterans United truly is the BENCHMARK in the home buying industry! No stone was left unturned with outstanding personalized service! As a retired USAF field grade officer, I thought I was back working in a Headquarters position with exceptional Joint Staff Enlisted and Officers! Lt Colonel (ret) Steve F.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

1 out of 5 Stars

When I did call I go straight to voice mail then right after I hang up. I would get a text felt like I was working with a AI. Maybe I'm old school ,but I have bought a house before during that time I was able to meet my loan agent a few times to go over the paper work face to face. This time around text message not much of a warm fussy feeling. In the dark most of the time.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Extraordinary and knowledgeable

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars

Veterans United has a great and complete team. Everything from start to finish is laid out in easy to follow steps that makes the process work seamlessly and doesn't overwhelm the home buyer. I couldn't have asked for a more responsive home loan experience. Unlike other lenders, Veterans United answers the phone! Thanks guys for all you do!

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

I felt confident every step into the home buying process that the team had my best interest above all else

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars

All parties involved perform exceptionally well and I will recommend Veterans United to all of my friends.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

Thank you all!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

4.5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

3 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars

As stated above this loan had obstacles that were not ordinary. I was able to speak with Jordan around MY schedule to work through and resolve some uncharted territory that neither I or Jordan had face before. Jordan led his team, asked the right and tough questions to supporting teams that made this possible.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top