Carrie is the best real estate agent you could ask for. She tells you what you need to hear not what you want to hear. I would gladly refer her to anyone looking to buy a home.
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Jackie O'Brien often went the second mile to keep the process moving forward. Even when challenged by time constraints she came through beautifully. Her professionalism and kind demeanor was deeply appreciated by all parties involved.
We will highly recommend Brendan to everyone we know to call him when they are planning to get a home loan! Our agent John Davidhizar is a really good and hard working agent and we will recommend him also, he is very knowledgeable of what is expected with a VA loan process!
As i said the manual underwriting process could be set up in a way that required documents are processed from the get go and not the day before or day of closing causing everything to get bumped out for stuff that was or could have been provided initially.
From start to finish my entire Veterans United experience was top notch. Cody Smith and his team kept me well informed every step of the way, and was extremely fast when processing my file. I will absolutely be recommending Veterans United, and more importantly Cody Smith to all of my friends and family members.
Very nice. No pressure. Kept us informed on the process throughout.
all things were done in a timely manner & tothe nth degree
Derek Russell and Stefanei Cade have been very professional on their job. They know what they need to process refinance quickly with the cooperation of the customer. I felt confident every time I talk with them in the phone because of the way they communicate with nice words, respectful, and never say anything derogatory on the process of my refinance. Asking me questions and to provide them some documents they need is a part of the process and I comply so they can do their quick and easy. They know what the need for the accuracy of completing my refinance. My overall experience doing business with them is outstanding and I thank them very much.
I only had one problem with the cordation officer, i know his job is to collect all documents need but can be a little more compassion about our time and that not all people have web or fax access.
but over all did a good job, and needs to return phone call too.
Again, I would like to thank Ryan, Nicole, and everyone else at Veteran's United that helped me purchase a new home. This process was very stressful, but not because I had anything to do, but because of the time I had to wait. Ryan and Nicole were not good, they were great. They were very helpful and ensured to me that everything would work out and it did. They kept in touch with me if not weekly, but daily.
Thank you for everything. Recommend Veterans United to my veteran buddies. Mary Jacoby was very polite and professional, answered all my questions.