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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,600 reviews
807 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,600 unfiltered reviews

Starting on Page 10880 of 15,520. Return to Page 1

5 out of 5 Stars
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars

Well if your looking to purchase a home and your a Veteran pick up the phone and call for a smooth home buying experience, There website makes sending documents to them a breeze also keeping you inform every step of the way this was priceless to me along with what I feel was a fair loan to me. Outstanding

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars

If Adam Craig & Jake Wandel are accurate examples of Veterans United you CAN'T go wrong!!

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars

The staff at Veterans United was amazing, polite, courteous, and caring. They made searching for a house the most enjoyable an experience it could be even under bad circumstances.

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars

Veterans United loan process was so easy. Our loan officer Sam was great and made himself available 24/7.

headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

4 out of 5 Stars
headshot image of Mike Stalling

Loan Officer: Mike Stalling

NMLS# 1105433

4.5 out of 5 Stars

If your looking at a VA Loan for your mortgage needs, look no further. Veterans United sets the standard from start to finish, all in little or no time.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

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5 out of 5 Stars
headshot image of Tina Guerra

Loan Officer: Tina Guerra

NMLS# 465979

5 out of 5 Stars

Where do I start? Carl Thomas, What a guy! This is the home loan expert that you want on your team! He was so seamless when it came to doing absolutely everything. Every phone call that was made it was answered. Every question got an answer. Carl Thomas and his associate Jason Lacey Are not only absolutely perfect in the job that they do, they are outstanding human beings that will absolutely do anything and everything they can in their power to make sure that you get what you need. I could not have asked for a better team to get this home loan done. Carl Thomas went out of his way numerous times, I cannot stress how many times Carl ensures his duties were fulfilled and he went far, far beyond it. If anybody is looking to give someone a promotion or pay increase, Carl Thomas would be an excellent candidate. Carl, thank you beyond words in you professionalism and performance during this entire process. SEAMLESS PERFECT I have terrible anxiety, and Carl understood that and he must’ve repeated himself millions of times just to give me peace of mind. He cannot he matched, Heck of a guy. Thank you so much Carl. Veterans United is the place to go, If everyone that works there is like Carl Thomas and Jason Lacey, you are in much luck with this company!

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

4.5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars

Thank you for everything

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars

Great customer service and close within 30 days. I would recommend any veterans to choose Venteran United

headshot image of Travis Thacher

Loan Officer: Travis Thacher

NMLS# 1726843

5 out of 5 Stars
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

4.5 out of 5 Stars
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars

Both Taylor and Jackie were nice to work with. They were quick at responding to my emails and phone calls and they were very knowledgeable. I am pleased with both of them. Thank you.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars

I will use you guys again in the future, it was awesome

headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

3.5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4 out of 5 Stars

It was a good process

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Experience first-hand why 371,159 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars

I was a little wary about contacting a Veterans United cause I had contacted other agencies for help and had been told NO in the past. I figured what’s the worse thing that could happen? Brian Flanigan called me as I was picking up lunch for my wife and I didn’t believe he would be able to help me. Brian was extremely professional and never left our side throughout the entire process. He always return our calls and emails, and made it his personal objective to get me and my family in a home. We started the process on 12/21/2018 and closed on 2/4/2019. Thank Brian and VU for treating us like family and helping our dream come true.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

When we decided to apply for a VA loan naturally we lacked the knowledge on how to begin the process but once we began working with Veterans United the idea of purchasing a new home became achievable. The step by step guide that Veterans United uses to keep you on track during the approval of your application is simple to follow and organized in a way that boosts your confidence as you mark off the things to do. We were pleased with the assistance they gave to us from day one to the day we closed on our home. And, we are thankful that we chose Veterans United Home Loans to help us achieve our goals and dreams!

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Photo submission from Harold G.

Thank you to Kirk Jones, Rebecca Higgins, and Leigh Ann for making this a wonderful experience. We were informed every step of the entire process and couldn't be happier with our purchase. Would definitely recommend Kirk Jones team to any Veteran in the homebuying market.The step by step lessons on the Veterans United website were helpful in knowing what the next step was.

headshot image of Kirk Jones

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

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