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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,840 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,840 unfiltered reviews

Starting on Page 1089 of 14,862. Return to Page 1

0.5 out of 5 Stars

I disapprove of this whole process. As a disabled veteran I should be able to go to a company like "veterans United" and be a one stop shop for all of my benefits. I never received a discount on my rate for using your agent and when I asked why I was told because if I was given the credit it would push my loan over the limit. How in the hell does a credit push my loan over the limit. When I used freedom mortgage for my last house they actually completely took the taxes off my house giving me more buying power. I had 3% interest compared to the 7.125 today. And that was 5 years ago. You know what I could literally write a dissertation but there's a 99% chance that nobody's even going to read this so don't give a shit won't ever use VU again it's not like you guys are going to call me to square this shit away and make sure that you know I'm taking care of as the veteran as the customer so fuck you and the fucking horse you rode in on you Democrat.

Response from Veterans United

Hi Logan,

I can hear how frustrated you are, and I’m really sorry this experience left you feeling this way. We truly value the veterans we serve, and I’d love the opportunity to talk through your concerns if you’re open to it. If you’d like to chat, you can reach me at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars

I would absolutely recommend Veterans United to anyone who was purchasing a home own their own. They really got me through, although frustrating at times, they always gave me words of comfort, especially Jeff! I truly love the whole team. Thank you guys!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Great experience

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

Overall, as tedious of a process of buying a house is, the entire team answered all questions that we had and made the process easier. I would highly recommend anyone to contact veterans united when buying a house.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

5 out of 5 Stars
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars

I highly recommend anyone looking for a home loan to go through Veterans United! The loan team is amazing, and the entire process went very smoothly!

headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars

The team was great, they got back to me right away and even when they were busy I always got a call back same day and all my worries and questions were answered. Couldn’t recommend a better team, they really know there stuff and are in it for the customer.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

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5 out of 5 Stars

As now I am a homeowner I got to say the experience I received from Veterans United has been extremely positive and and informative. They walked me through every step of the process. Reassuring me of the process to come. I would recommend anyone that is buying a home to use “Veterans United”. They really do stand behind what they say..”Veterans helping Veterans. We are family!!

headshot image of David Philips

Loan Officer: David Philips

NMLS# 1452335

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
headshot image of Gabe Marley

Loan Officer: Gabe Marley

NMLS# 2362261

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Great step by step process. Wonderful! 🎊

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars

This team at every level and player was fantastic. Honest, dependable and very quick to accomplish tasks or answer questions. We closed on a very quick timeline without skipping any steps and we are loving our new home. Can’t say enough from start to finish every person on the team was great. Will be using again for any real estate needs in the future.

headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars

VU is absolutely great. They are honest and efficient and work WITH you. 100% recommend VU to anyone.

headshot image of Chris Kubat

Loan Officer: Chris Kubat

NMLS# 2421105

5 out of 5 Stars
headshot image of Joshua Stockton

Loan Officer: Joshua Stockton

NMLS# 1737398

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Experience first-hand why 354,138 homeowners give us a perfect score!

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5 out of 5 Stars

Veterans United made a very inherently stressful process virtually stress free! I am very happy with the service they provided and will certainly be using their services again in the future if needed.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
headshot image of David Christensen

Loan Officer: David Christensen

NMLS# 2086681

5 out of 5 Stars

**Amazing Experience with Veterans United: A Seamless Homebuying Journey!**I recently purchased my dream home, and I can't express how grateful I am for the incredible team at Veterans United. From start to finish, they made the entire homebuying process smooth, stress-free, and even enjoyable. Here's my experience with them:**Professionalism and Expertise**
Right from the first meeting, it was clear that Veterans United knows the market inside and out. Their expertise in guiding me through every step of the process—from mortgage pre-approval to closing—was invaluable. They helped me understand the details of every decision, ensuring that I was fully informed and confident in my choices.**Customer-Centric Approach**
What truly set Veterans United apart was their focus on my needs. They listened to what I was looking for in a home, took the time to answer all my questions, and always made me feel like a priority. Their communication was top-notch, whether through phone calls, emails, or meetings, and they were always available when I needed them.**Seamless Home Search and Negotiation**
Finding the right home in a competitive market can be overwhelming, but the team at Long and Foster made it feel like a breeze. They provided excellent listings based on my preferences, scheduled timely viewings, and even helped me navigate through negotiations with confidence. I was able to secure my dream home with their expert advice and support.**Smooth Closing Process**
Closing on my home was surprisingly simple. Albeit while deployed they ensured all the paperwork was handled quickly and efficiently, and they walked me through every step of the closing process. Their attention to detail and organizational skills made a usually stressful process feel effortless.**Final Thoughts**
Overall, my experience with Veterans United was outstanding. They turned what could have been a stressful and confusing process into a smooth, positive journey. I’m now a proud homeowner, and I couldn’t have done it without their help. I wholeheartedly recommend Veterans United to anyone looking to buy a home—you won’t find a more dedicated, knowledgeable, and supportive team!Thank you, Veterans United, for making my homeownership dream a reality!

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Joshua Stockton

Loan Officer: Joshua Stockton

NMLS# 1737398

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars

Overall, Veterans United is a great company. Shout out to all of those that helped us make this a smooth move, including Stephanie Sanders, Matthew Hoien and the many others that make VU a truly incredible company and most importantly how they take care of Veterans. Thank you ALL!

headshot image of Nate Bitner

Loan Officer: Nate Bitner

NMLS# 1374361

4.5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

Veterans United helped me with the purchase of my first home and they made the process one of the easiest things I’ve done. Super grateful for such an amazing team

headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

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