My experience was a good one.
Craig's help was exceptional, he made the loan experience easy to understand and accomplish. As first time home buyers I greatly appreciate Craig's help in this process.
The entire process was so easy and I was informed every step of the way. Matt and Samantha made it a great experience. Thank you two so much.
I honestly felt like everything was set up to make it easier for me to complete this whole process.
I found that at times we were asked to take actions at "the last minute", i.e. not giving us much time to take the actions, e.g. the realtor had to send an e-mail to the effect that further delays could result in the seller dropping out of the process. Our initial rep referred to us by the loan officer, was less than acceptable, as she seemed at times to be trying to push her agenda to get a sale, at our expense.
Dont use equifax to validate facts with a three way call. I thought my accounts had been hacked. If i had known it was coming it would have been better
The best Experience I have received purchasing a home. These guys were always courteous and professional with all transactions...
All information was thoroughly explained and presented in a professional manner.
I was always informed of what I needed to do prior toclosing. Communication was there in the event any questions needed to be answered. It would be nice to have a lower interest rate but sometimes this is out of our control.
They were wonderful to answer all my questions.
The communication was outstanding through out the entire process.
Too much up and down
All loan specialists involved were polite knowledgeable and very helpful.
Our VA Team was outstanding! Anytime we had an issue or question they worked quickly and efficiently to resolve it!
