If you are ever unsure of a companies motives, just know this team and company worked tirelessly for our benefit. We are buyer with them twice now. We hit bumps and snags due to our life events. The team worked around, through, and to the end of each issue. No real recommendation could be made other than saying this company is who you want to work with you to complete your goals and dreams of owning a home.
If you are contemplating a home loan , You can not ask for anyone any more involved than Ben and Kat.
Go for it with full force
This has been the best experience we ever had when buying a home. Veterans United makes buying a home so stress free . If its your first house or your last house I will recommend Veterans United to all Veterans buying a home. I will recommend Matt Lucas and his team 100% Thank you Veterans United and Matt Lucas.
I am not much of a typer but I must say thank you :)
Thank you Shane, Alen, and Laura for being with us every step of the way into our new home. You were wonderful to work with . Everything went smoothly. We were in our new home in less than 4 weeks after we choose our home. 😊
Response from Veterans United
Thank you for your feedback Tyler. We understand that the amount of paperwork involved with a VA Loan is typically going to be more than other loan products. The government requires full documentation for all loan applications. Our Client Advocate team remains available if you would like to discuss this in more detail.
Veterans United provided the best experience I could have asked for while buying a home. They made sure to inform me on anything that i needed to get done in a timely manner, and their customer service was outstanding. If i ever go to buy, sell, or refinance a home. I am going with Veterans United.
I went into this understanding that I would have some work to do, but not everything. VERY disappointed to the point where Veterans United ruined my home buying experience...and this was our first home!
Response from Veterans United
We appreciate you taking the time to provide this information Jeremy. We want to ensure that other Veterans do not have similar issues in the future. Please contact our Client Advocate team if you would like to discuss this in more detail.
They made it really easy for us. I'm very happy with the service. My guy Billy was great. Everyone who worked with us did a great job keeping us on track.
Very helpdul, quick to answer questions
