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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,917 reviews
782 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,917 unfiltered reviews

Starting on Page 11063 of 15,298. Return to Page 1

3.5 out of 5 Stars

Ian was great with communication and did a good job!

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

4 out of 5 Stars
headshot image of Zachary Nelson

Loan Officer: Zachary Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars

Would definitely recommend veterans United.start to close in less than 30 days!! They were a dream to deal with! If I ever purchase another home...this is where I'm headed for a mortgage..

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

2.5 out of 5 Stars
headshot image of Erica Ellingsworth

Loan Officer: Erica Ellingsworth

NMLS# 1699489

0.5 out of 5 Stars

My personal opinion, I will never make any loan with Veterans United. My experience was not good and can not recommend this service to any one.
Thanks

Response from Veterans United

Eddie, thank you for sharing your comments with us. We appreciate the recent opportunity we had to discuss this situation with you further. We are committed to holding ourselves accountable for excellent customer service, exploring ways for continued improvement, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

5 out of 5 Stars

Overall good experience

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

I would highly recommend Veterans United to anyone looking for a home and a VA loan.
Fantastic experience.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

3.5 out of 5 Stars

I truly believe that Veterans United tried very hard to keep the loan process going. However; some information that was needed by the underwriter was not requested in a timely manner. My wife and I were on two different short trips during this time without good phone service, so that didn't help either. Because of these impediments, the process seemed long and tedious and at some times very frustrating. I would not recommend starting this process if you are planning trips during the process time. Overall the people we communicated with were very courteous and helpful.

headshot image of Danny Kliethermes

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars

I feel like I received a very fair Interest Rate and it was a pleasure working with Katy and Cam to get everything finalized and closed quickly.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

My experience with Veteran Homebuyers was truly amazing, no exaggeration. The loan officer down to the Agent was really fantastic to work with. It was a very smooth process from start to finish. My family could not be happier! Tens across the board. I recommend anyone wanting to buy a home, please, please go thru Veterans Homebuyers because they will truly make the process worth sharing and remembering. I have never worked with such Great people with Positive attitudes. They love what they do and it shows.

THANK YOU !!! THANK YOU!! THANK YOU!!!

From Latrice M. and Valerie S.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4 out of 5 Stars
headshot image of Matt McDaniel

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars

Very professional. They took me through the process step by step. Always available to answer any questions that I had. Highly recommend all veterans to use the Veterans Home Loans.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

4.5 out of 5 Stars

Veterans United made it very easy to get to our closing.

headshot image of Forest Nenninger

Loan Officer: Forest Nenninger

NMLS# 1284729

4 out of 5 Stars
headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars

Veterans United, Ashley Khederian and team are truly an amazing team with a focus on working for and with the customer.

Every step of the process was smooth, friendly and efficient.

There are other mortgage companies out there that make claims to be there for military personnel and veterans but none of them in my expereince provided the sense their mission was the veteran like VU demonstrated repeatedly throughout the process.

Ashley Khederian and team were true partners and always willing to go the extra mile.

My recent mortgage is my THIRD with VU and every experience was flawless.

I will recommend Ashley and VU to anyone.

Partner with VU with confidence! Best of luck to all with your mortgage experience and thank you for your service!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Christina Gardiner

Loan Officer: Christina Gardiner

NMLS# 1450509

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

We highly recommend Veterans United. Ginny Young was very patient and kind and made sure we understood every step of the process. We also found Ginny to be very easy to reach and very quick to respond to any and all questions. Thank you so much!

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

VU was really good. They were always prompt and accurate. They will be my go-to guys for my loans from now on.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

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5 out of 5 Stars
headshot image of Christina Ammons

Loan Officer: Christina Ammons

NMLS# 1098691

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

This was the easiest home buying experience I have ever had. I never had a question unanswered and closing went so smoothly.

headshot image of Presley Ray

Loan Officer: Presley Ray

NMLS# 1122896

5 out of 5 Stars

This was our second home purchase and expecting the same drawn out process and confusion my wife and I were amazed at how smooth everything went. Every phone call or email with dozens of questions we had were clearly answered. The online check list helped stream line the whole process. I would ask any veteran wanting to purchase a home please give them a shot first. I use USAA for everything even my last home, But Veterans United by far exceeded all our expectations.

I Would like to thank the entire Veterans United team for makeing our home purchase an enjoyable experience.

headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars

We are so pleased with Veterans United. The whole mortgage experience was positive and streamlined from beginning to end. We highly recommend VU.

headshot image of Zach Gunter

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars

I'm very happy with the way everything went. I will be using them again in the future!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

3.5 out of 5 Stars

Kaleb and his team continuously looked for ways to improve my loan for my benefit and to quickly get through the approval process so we could move into our new home.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

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