Very easy process. Sheryl and her team is very efficient & responsive!
Outstanding customer service. Our loan officer Wendy was awesome start to finish.
I found late in the process that done key steps were not completed by the original loan officer (who actually left the company a week into the loan process). It forced me to be a little more involved than I planned but we bounced back from it and overall the experience was good.
Our loan officer Ryan did a great job working with us!
Very helpful and knowledgeable employees.
Emails and electronic document signing has its purpose, the gold standard should be phone and in person communication. This would have decreased the confusion and anxiety felt on my part. When my dissatisfaction was voiced, the team lead and members reacted with concern to address the issue and created a resolution.
User friendly and takes the hassle out of Home Buying
Nick Holman and team have been extremely wonderful throughout the process. I have no complaints. Everyone was very friendly and helpful.
Thank you Veterans United for helping our family to purchase a home that we all love and can be proud to own. Your assistance in using my veterans benefits made this possible.
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Thank you for having such an amazing team of people to work with. Professional and very quick to respond to every question we had. Thank you again for a great experience buying our home.
The entire process (from initial application to closing) was phenomenal. The staff were all professional, provided background/learning material along each step of the process, and were ALWAYS AVAILABLE to answer questions and explain anything/everything.
Very professional
I am extremely satisfied with my experience with Veterans United. The entire team helped me feel more like family instead of a client.
