This is my third and final home purchase and it has definitely been the most pleasurable. Dureill Ballinger is A1!!Thank you to the entire Veterans United team as this is how we take care of Veterans. KUDOS!!!!!
Both Matt & Morgan went above and beyond, exceeding our expectations. If you had a higher rating than 10 we would have given it. Veterans United gives top notched service and from start to finish it was very pleasurable.Our previous experience with Washington Federal took 7+ months with redundancy at every turn. It left such a bad taste in my mouth that I wasn't sure I could go through it again.YOU GUYS PROVED ME WRONG1111
Whether you are ready for a mortgage or not Veterans United can help you. I worked with them for a year prior to becoming pre-approved with their Lighthouse division. Over there Kindra B. was a God scent. Her and I probably sent over 125 emails back and forth if not more getting my credit ready to buy my first home. Kindra was my first experience with Veterans United and a great one at that. I can't thank her enough. She knew all the nuances to improving your score and to achieve the maximum amount of points. Thank you Veterans United for helping me to buy the first home for my family.
If you are hey Veteran looking to buy a home, I assure you, you need look no further. I shopped rates and customer service with Veterans United, Wells Fargo, Freedom Mortgage, and navy federal credit union and there is NO COMPARISON! Veterans United stood above the others in many ways, but especially in customer service. Respectfully submitted- Brent Casey
VU online portal was easy to use. All staff were professional and eager to help. The entire process was smooth and stress free.
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I would recommend Veterans United and Matt Marstall to everyone! And I will!!
We had such a great experience buying our first home. I know home buying can be stressful and confusing but the people we worked with made the entire process pain free and fun. We couldn’t be happier.
Being a first home buyer Veterans United could not have made it any easier! Communication throughout the whole process, answers to my questions and most of all a great deal. Could not be any happier!
I would recommend Veterans United to all my fellow veterans!
It's been nearly 30 years since I've purchased real estate and this definitely was a blessed experience from start to finish. Seemed a bit overwhelming (with all the paperwork) at first but worth every last signature!! I am glad I learned the e-sign as this saved so much time and sped the process up. A special thanks to Promise for her patience with me and her willingness to go the extra mile.
Highly recommend going through VUHL. We had a perfect experience buying our first home.
First time home buyers should have things explained more in depth. This primarily falls on the realtor but th realtor referred me to Caleb. I feel ripped off, having paid around $7,000 in earnest money and closing costs.
Response from Veterans United
Anthony, your feedback is important, and our goal is to provide expert guidance on the loan process. Our Client Advocate team is available to continue the conversation, and promote mutual understanding. Thank you for taking the time to convey your feelings and help us look at ways this situation may be prevented in the future.
The loan process was quick and easy. They are truly there for you every step of the way.
Veterans United made my home buying process so quick and easy. Always eager to help and always available to assist with any and all questions.
Veterans United is a wonderful (help me) program. Not only did they help me get into a new home but they also inspired me to not only clean up my credit but to work diligently in keeping it clean. The staff is really helpful and patient with new buyers. I highly recommend them to any of my brothers/sisters in arms.
Fast, friendly, precise. Simple as that folks.
