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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,443

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 430,443 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Matt Marstall did a fantastic job. This is the second time I've used him and he continues to impress. At closing, the title company and seller's realtor said they had had some bad experiences with Veterans United for some reason but Matt was unbelievable.. We literally talk about Matt for a good 5 minutes at closing and he wasn't even there. He brings a great reputation to the company and should definitely be promoted so that his positive attitude, unmatched work ethic and unbeatable customer service can influence as many people as possible. Matt Marstall makes Veterans United look great.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

4.5 out of 5 Stars
Would Recommend
headshot image of Molly Parker

Loan Officer: Molly Parker

NMLS# 1046490

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Ryan Keating

Loan Officer: Ryan Keating

NMLS# 394036

4.5 out of 5 Stars
Would Recommend

Your underwriters were miserable to deal with- You and Forest were verygood

headshot image of Jason Windsor

Loan Officer: Jason Windsor

NMLS# 1206740

5 out of 5 Stars
Would Recommend

Very positive experience and they took great care of us. Janeanne Stephens, Nathan Smith and Christina Gardiner were a great team to work with.

headshot image of Nathan Smith

Loan Officer: Nathan Smith

NMLS# 1113712

5 out of 5 Stars
Would Recommend
headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

They were professional and helpful throughout the entire process..

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Zachary Roberts

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

You guys are always great.

headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

3.5 out of 5 Stars
Would Recommend

It took 90 days to do a refi. That's too long. There was always one more form to sign and return; it wasn't as convenient as it could have been. Even after I closed, there was one more form that was missed. But eventually, it got done to my satisfaction. I'm a patient fellow.

headshot image of Mike Stalling

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend

Your team was excellent. Our experience was A+.

headshot image of Nick Hermann

Loan Officer: Nick Hermann

NMLS# 43151

5 out of 5 Stars
Would Recommend

Amazing!! Process was fast and smooth

headshot image of Tonya Dawson

Loan Officer: Tonya Dawson

NMLS# 704221

4 out of 5 Stars
Would Recommend
headshot image of Spencer Thompson

Loan Officer: Spencer Thompson

NMLS# 1094723

5 out of 5 Stars
Would Recommend

Veterans United made everything go so smooth throughout the entire process. Would HIGHLY recommend any veteran go through them.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

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4 out of 5 Stars
Would Recommend

Jody and Adam were great. Sometimes they were a little slow responding back to me, but I'm sure I wasn't the only one they were helping with a loan.

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

Very helpful and with you all the way. Explan so you can understand. Thankful that we have people like them.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Will McCullah

Loan Officer: Will McCullah

NMLS# 42406

4 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

3.5 out of 5 Stars
Would Recommend
headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
headshot image of Andy Moe

Loan Officer: Andy Moe

NMLS# 34810

More Reviews

See all 430,443 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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