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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

381,991

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Brian Haines

Loan Officer: Brian Haines

NMLS# 2000964

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

4 out of 5 Stars
Would Recommend

Overall it was a really good process, told what you need to submit and provides a site where ots easy to upload and see what you need to do next, the people i interacted with were amazing, keeping me in the loop of what was going on. Now the hiccup was when it came closer to closing, just under 2 weeks before closing i was told i need to upload all my W2s from the previous year, i did this but it did delay closing by a week. Then 30 days of paystubs, followed by proof of being able to cover closing costs. I imagine that this came from the unerwriter requesting all this, which would be fine normally, but i was told 1 thing was needed at a time and not all at once and with work not being able to upload them till that night. If i was provided a list of everything that was needed or the underwriter looked at my stuff beforehand it would have saved a lot of stress and headaches, which the week before closing i was still trying to get everything. In the end it worked out and everything went through. Thank you to my VU team

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

A wonderful and great experience!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend

As a first time homebuyer, we had an exceptional experience working with Veterans United!!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

4 out of 5 Stars

Working with the loan coordinator was horrible for the first time buy I had to have family help me out with the constant vague need to do's (never explaining what all needs to be in). Other than that is was fun and happy I have the house. yet was a horrible experience.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend

Thank you to all of you your are an amazing bunch.

headshot image of Viola Sykes

Senior Loan Officer: Viola Sykes

NMLS# 1821541

5 out of 5 Stars
Would Recommend

No fancy commercials but much better service than PenFed who I tried first when I was looking into a VA loan. Also Veterans United had a better web page. Easy to navigate and get things done quickly with ease. When I wanted to learn something the web page was easy to use to get the answers. VA United made this whole process easy and exciting. Thank you for everything.

headshot image of Tanner Kruger

Loan Officer: Tanner Kruger

NMLS# 1802223

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Would Recommend
headshot image of Isaac Cater

Loan Officer: Isaac Cater

NMLS# 1939320

5 out of 5 Stars
Would Recommend

The best team I could have.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend
headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend

It was wonderful

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

4 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

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5 out of 5 Stars
Would Recommend

I literally couldn't have done this without the entire team! Thank you for making my first home purchase as smooth as possible!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Micheal and Justin were both amazing and I really enjoyed working with them.

headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

Desi was great too!Thank y’all for a smooth process

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
Would Recommend
headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend

Katie Rose and Veterans United were amazing during our home buying journey! Everything went off without a hitch and we couldn't be happier with our experience.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Veteran’s United takes the guesswork and worries out of home buying, especially for first time buyers like myself. They provided exceptional customer service in lockstep with their clear, consistent, and constant communication to simplify the whole process. It made for a truly rewarding experience and got me into my dream mountain home. Thank you so very much, Veteran’s United!!

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
Would Recommend
headshot image of Molly Richardson

Loan Officer: Molly Richardson

NMLS# 1694808

More Reviews

See all 381,991 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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