Very professional very concerning willing to go the extra step always very respectful always very helpful
Easiest closing I've ever had. I was recommended to this company by two co-workers who just used them. The proof the process was easy for me is I travel a lot for my job and during the the closing process, I had a work trip to Japan for 3 weeks and one week to Florida, even though I was gone most of the time and what they needed during the process I closed on time without issues.
This is my second VA home loan and they were on it with everything. They were on schedule and ahead of the game. I think if things on the real estate agent (the assistant) end were as expeditious as the VA side, I would have closed early.
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It was great service
Veterans United is an outstanding lender providing great rates and a seamless process for a pleasant real estate closing in your purchase or refinance transaction.
My loan officer was amazing and kind. Terry Roberts helped us through the whole process
Veterans United leads you step by step through the quick and easy process. They let you know exactly what they need from you and take care of the loan process in a timely manner.
They kept me updated on all activities pertaining to my home loan, and promptly provided answers to any questions I had.
I really appreciate having my own representative available to answer any questions during the process.
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Very happy with the service I received..
Nick was very helpful through the entire process. He was always on his game and pushed the ball forward on every play. When I had questions he went out of his way to make sure I got the information that I needed. His responses were always immediate and professional. I would highly recommend both Nick and VU for VA home loan assistance anytime.
This was a refinance loan from Veterans United, just one year after purchasing our home with a loan from Veterans United. So, it was our second experience in just one year. It resulted in a lower interest rate and lower monthly payment. So we are very happy.
VU repeatedly asked me for documents that I had sent the first time they requested them. They also kept adding new requests for documents that caused me to go out to send them many times; each time costing me fuel, postage expenses and my personal time. I couldn't understand why you didn't request all needed items in one bundle. VU seems to me to be unorganized.
