Better than Quicken Loan for sure!
I was a bit reluctant to use an online company.However, from the initial phone call with Mike Cecero up until the closing, I was highly impressed with the entire team. There professionalism was second to none. By phone or email, I always received a quick response to my questions or concerns.I would recommend them for any Veteran looking to purchase or refinance.
Cameron and his whole team worked very hard to get my loan to go through. There were some last minute situations that came up and they were able to help me through it and fought for my loan.
They are absolutely amazing and excellent timely fashioned for closing the loan! We predicted a few months out, got it within a month! The team was simply amazing! Couldn't ask for better!
Veterans United made the whole process pleasant and non-threating.
We couldn't be happier with the home buying process through Veterans United. Our team worked diligently and walked us through every step. We closed ahead of schedule and are so happy in our new home!
Painless and easy. All questions are answered quickly and explained thoroughly. Would recommend to anybody who qualifies to use them as their lender.
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My wife and I were first time buyers. We were wet behind the ears, still are I suppose. I came away with a beautiful home, a great deal on the home, and a timeline that fit my schedule. We never felt like we were left out of the loop and a few times were even amazed at the help our entire team lended. This may be an impartial review being that we have only now used one company to finance a loan, however, we frankly could not be happier with the service and outcome.
My husband and I highly recommend VU. The team assigned to us wereProfessional. Caring. On top of things.Kept us updated daily/email or phone Everyone had a great personality and easy to work with. Love the VU portal. Easy. User friendly.
Nice
Couldn't have asked for a better home-buying team! Best service and compassion anyone could ask for. I would recommend this team to anyone.
Overall, I would not recommend Veterans United. My husband and I were first time home buyers and did not know the process. Every time we called or had a question we felt like we were either bothering them, like our question was not important, or they were unable to get a hold of. Wish it would have been different, but we at least have our first house now! Our realtor really stepped up!
Response from Veterans United
Hello Bryce, we understand how important it is to feel valued as a customer. Your experience does not fit our intention of providing personable and attentive service to everyone we serve. It is imperative that we look into your comments further as a potential training opportunity. Thank you for taking the time to share this information with our team.
Highly suggest Veteran’s United to future homebuyers. They made this very intimidating and long process seem easy and effort free.
