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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
466,767 reviews
815 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 466,767 unfiltered reviews

Starting on Page 11250 of 15,559. Return to Page 1

5 out of 5 Stars

I would highly recommend Veterans United for home loans. My husband is retired from the military and over the years we have bought 4 homes. The experience from Veterans United was far more superior of an experience than I have ever had.

headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

5 out of 5 Stars
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

As a first time home owner, it was a great experience. Thanks to Mr. Craig Anderson, and Mrs. Elaina O'neal for assisting me throughout the process.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

4.5 out of 5 Stars

Veterans United made our home buying process extremely easy and would recommend them to anyone looking to buy a home!

headshot image of Callahan Thompson

Loan Officer: Callahan Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Krystal Palmer-Robb

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

4 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

4.5 out of 5 Stars

Easy to process all required documents online with your own specialized account to log into. No running around; just apply, and upload documents online - then wait for closing! Easy!

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

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5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars

We selected VU based on their reviews, and I can tell you they were on point. We have purchased homes in the past but have never had such outstanding customer service form a mortgage company before. From the beginning of the process to the end, the folks at VU go above an beyond to ensure every detail is completed on time and your ready for closing day.

headshot image of Brooks Rapp

Loan Officer: Brooks Rapp

NMLS# 1660966

4.5 out of 5 Stars

Veterans United did quite well at ensuring everything was taken care of without too much hassle. On surveys like this it is exceedingly rare for me to give anything above a 7 unless the service was truly exceptional with a rating of 10 being nearly impossible to attain.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

4.5 out of 5 Stars

Veterans United made our first time buying a home experience straight forward. Though this process was new to both of us, there was regular contact via email, & their website. We received regular emails informing us of updates due through each stage. Their welcoming staff was always courteous when we called with questions & concerns. I would highly recommend Vetrans United to any service person eligible for this awesome benefit! Thank you ~

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars
headshot image of Zach Gunter

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars

I followed every direction iI was given from day one to include how to fix my credit and literally was able to settle on a new home in about 6 mths. Every person was a pleasure to talk with and no hassle communication

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

4.5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

3.5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

I would recommend using Nick to any veteran looking to buy a home!

headshot image of Nick Schuster

Loan Officer: Nick Schuster

NMLS# 9616

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Experience first-hand why 372,151 homeowners give us a perfect score!

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4.5 out of 5 Stars

Overall I would give "Veterans United" a ten (10). We had a few "hiccups" however nothing that could not be rectified or I wouldn't be sitting in my recording studio in my newly purchaed home typing this survey. Thank you "Veterans United" for everything you did!

headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Outstanding service all around!

headshot image of Jessica Palmer

Loan Officer: Jessica Palmer

NMLS# 527704

4 out of 5 Stars

The best experience

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars

Best and easiest home mortgage experience I have ever had. VA made everything smooth and simple.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

I would strongly recommend Veterans United to any Veteran needing a home loan.

headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

4 out of 5 Stars

I felt rushed through the process, granted there was a timeline. But, I would scramble to get things done in short notice only to hear a reply on these things days later. I did not feel informed through the process. There were several issues that came about as a total surprise because I was not informed.

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

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