Very professional staff that handled the process. Well oiled machine. We loved having a portal to upload all docs. This made it easy & convenient. I would also say the staff was very patient with us. It took us over a year to buy a home and the staff not only put us in touch with a realtor that knows the ins and outs of the VA home buying process, but she was very kind and patient as well.
Easy process from beginning to end!
great job helping me through thisThanks
I was impress with the speed and professionalism in handling my loan.
Smooth and convenient process.
From start to finish, your company helped me to prepare for my loan and walked me step by step through the entire process.
The process was very smooth and pleasant
Thank you all for your hard work and dedication, you guys are the best.
I'm so glad we chose to do a VA Loan with Veterans United! The process was smooth, and because of them, I'm in a house I could only have dreamed of living in a few months ago! My mortgage payment is half of what I used to pay in rent for my apartment. I'm completely blown away by the professionalism of everyone on my loan team.
I felt like I was not given enough information toward the end of the process. many things were brought up and my closing date had to be extended because of this. Also my realtor explained to me that some of my paperwork for the contract was lost at VU. So I ended up having to come up with $3000.00 at closing in order to close on time. The only other option was to rent the home until closing since I had to be out of the apartment I was living in.
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Everyone is very knowledgeable and responsive to my questions. They work hard to make sure I have answers and that I understand what is going on in what could be a confusing process.
VHL wanted me to get my new home. Not like the local companies that acted like I had to be up to their standards before they'd be doing me the favor. My team walked me through the process and was in steady contact to resolve any necessary issues.
Andy has always provided exceptional customer service and was always quick to respond back.
10s
