We went back and forth with lenders for 20 months trying to get the loan on our beautiful house! Jumping through hoops at every turn and it never being enough :-( my husband is a Marine so we tried veterans United and we're so glad we did! We do hope to buy another home in the future and we will definitely go with veterans United! I really felt like they paid Steve back for his service :-)
My loan team was great and did an excellent job communicating with me and answering all my questions. My loan application was processed in a timely manner and I closed my home purchase as scheduled with no issues. App interface and website was very easy to use and navigate. The Veterans United website contained a lot of informative educational information and video lessons for a first time homebuyer.
The team I was given to do my loan was amazing and I would highly recommend them to people I know.
Such a great process team was amazing. Little slow to start but once it's going. Wow your done and everyone has your back. Thanks
I would recommend any veteran that may qualify for a loan of this type to do so no hesitation because they will get it done by any means necessary
This was my third time with Veterans United and it was great yet again. They don't leave you in the dark on anything!
Our mortgage team made the process of buying our first home much easier and less stressful than we could have hoped for and I would recommend them to anyone.
Marcus has been nothing but incredible. He is extremely knowledgeable and explained every detail possible. Marcus communicated with me every single day and ensured I felt save, secured and comfortable with everything he explained. I would use him over and over and over again, as I would use Julie as well! They make such an amazing team and I am forever grateful to have had them help me purchase this home.Marcus, thank you so much for everything. You’re an amazing loan officer and I’m grateful to have made you a friend.
Way way too long. Watched 4 people start buying, 1 using VA through a traditional bank, and all 4 were about 3 weeks faster. I started out super excited about the house and ended not caring whether I got it or not
Response from Veterans United
I am so sorry this was your state of mind by closing. We hear you and would like a better handle on what happened and what we could’ve done better here. Your feedback keeps us honest and helps avoid similar situations for your fellow Veterans. If you’d like to share anything else with us from here, please reach out anytime.
Kendra, Client Relations
I can't say enough about my Loan Team at Veterans United. They were with me every step of the way. Zach, Kyle and Shari and Jacque went above and beyond in answering all of my questions and helping me with any forms I needed as I did not use a Realtor, this was a for sale by owner transaction. My experience was wonderful and I would recommend Veterans United to anyone looking. I closed my loan in less than 45 days from getting under contract. Thank you Veterans United and my Loan Team for making my dreams come true.
Although as a family we have bought and sold 8 homes, my late wife handled all the arrangements. I showed up at closing to sign papers. So, this was somewhat anxiety laden. Thanks to my realtor and the team at Veterans United. We successfully crossed the finish line. Thanks to all. Your efforts are sincerely appreciated.
Thank you for everything. All in all, it was a smooth process and very fast one. I appreciate all the help in achieving this mile stone in my life. Y’all really did take away some stress off my plate!
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Veterans United made me feel proud as a Veteran! They made the process of buying a home very easy and provided me with a competent and efficient team!!
This was my first purchase of a home, this team really made it extremely easy for me. I expected the experience to be a big headache however they made it painless for me. MOst certainly going to be utilizing VU again if I ever decide to purchase another home.
Highly recommend Veterans United. They were so helpful. Very knowledgeable, friendly. All around great people.
Brandon and everyone we encountered at Veterans United were prompt, answered all of my questions as a first time home buyer and got us closed on our closing date! We couldn't be happier with the service Veterans United provided.