Doug was great from the very beginning. For over two years he was a great help the entire time. There was an issue with my COE. It seemed the transaction coordinator did not understand how we could get it approved and almost cost me the house. Doug was extremely helpful, however, and got the issue taken care of in spite of her.
Everyone went over an beyond the call of duty!! Just outstanding
This being my first purchase I could have asked for a better experience. What made it easy was the communication between all necessary parties and how little I had to do.
The whole team was there to help and it was an easy process using Veterans united.
Works well with you th hou the entire process.
The process was very confusing as we got towards the end of closing.
Response from Veterans United
Thank you for being honest with us about the conclusion of your loan process, Francis. We learn the most when we listen to our clients, and we hope to learn more details from you soon. Our Client Advocate team is available to talk about what may have caused confusion near the end of the process. It is our goal to use your feedback to improve the service for folks down the road.
The process was smooth. My Agent is knowledgeable and made it all very easy for me.
We were very pleased with our experience. We had never applied for a conventional loan before, and at our ages, it was a bit scary. But with all the help we received, we had no problems.
Ready to see for yourself?
Experience first-hand why 369,201 homeowners give us a perfect score!
Dave Buchner and Jim High were a pleasure to work with. I would ask for them personally on my next home loan.
Damien and Crystal were wonderful to work with. They were always available to answer my questions!!
Fantastic communication and always there with questions if needed.
