Everything was going great until the very last week of closing,Between Mover’s and driving out two vehicles and a trailer.I had my wife go into the loan .And she’s and Our loan specialists all with my Restate Debra Flannery all came together to make this happen.Stressfull week .
Could not have asked for any better agent than Glen Leach and his staff. Thank you for all you hard work, to place my Wife and I in this beautiful home@
Fantastic and tentative customer service, always prompt and expeditious where it concerns getting the required work done to make things happen!
Longest process I have ever experienced for approval.
Friendly helpful staff who was always there to answer my questions.
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Mr. Andrew and team were very helpful throughout the process. Getting preapproval was a breeze after a few verification. Ms. Danielle was timely and efficient with the documents that were needed to ensure underwriting went smooth. I will definitely recommend Veterans United to Active members planning on using their VA loan. Veteran Andrew, continue with the good work buddy!
quick painless and over great experience
This team was awesome, easy to work with and very friendly.
Our Second Great Experience!
Difficulty getting answers to simple questions about my loan. Seemed unorganized and had to push the closing date back.
Response from Veterans United
Hello Ryan, we appreciate your feedback on this matter. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Discussing your valuable feedback and the ways we can improve is part of our commitment to deliver outstanding service.
Scott and Sam were awesome!
Joe and his team were extremely professional and got the job done correctly the first time! Joe even called me on a Sunday when I had a question, these guys will make your buying experience easy.
Overall, the staff was very knowledgeable and helpful. Made our home buying process go as easy as possible.
Some parts of the process is very invasive. Especially with many of the challenges that face veterans and transitioning veterans from the military to civilian life.
Everything was good. Both the personal service and the online experience