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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,516

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2.5 out of 5 Stars
Would Recommend

Overall, a okay experience. I feel that at times, there were lapses in communication between myself, the main loan processor and the designated loan processor. I had to submit paperwork numerous times due to this. I also had to ensure all parties kept to a strict time line and had to contact numerous people numerous times to have them do their job - not something that I feel was my responsibility.

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

Ashley is amazing- she is so accessible and very transparent and I have recommended her to everyone I know!

headshot image of Ashley Taylor

Loan Officer: Ashley Taylor

NMLS# 873804

5 out of 5 Stars
Would Recommend
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

4.5 out of 5 Stars
Would Recommend
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Keating

Loan Officer: Ryan Keating

NMLS# 394036

4 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Very informative and was able to direct us through and helped us to understand every aspect of the process.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

I was extremely please with the manner your company handled my application

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Matt Etling and his team haso treated me with the utmost respect and they care about ensuring that I can afford the mortgage, always looking out for the customers best interest. Not only do they care but Matt is consistently advised me of ways to improve my credit by making payments on time and no one does that, he is like a family in my mind.

headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

Great to wor

headshot image of Matthew Poppa

Loan Officer: Matthew Poppa

NMLS# 1435346

4.5 out of 5 Stars
Would Recommend
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Choi

Loan Officer: Benjamin Choi

NMLS# 47882

4.5 out of 5 Stars
Would Recommend
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

4.5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Service was fast and efficient. Felt like I knew Katie and Cameron personally.

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Everything about my experience with Veterans United was amazing. Scott Jessip, Nathan Groves, Jamie Hollenkamp, Aaron Butler and Jess Manfredi were outstanding!

headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

4.5 out of 5 Stars
Would Recommend

Appreciate the service and help.

headshot image of Molly Parker

Loan Officer: Molly Parker

NMLS# 1046490

4.5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

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5 out of 5 Stars
Would Recommend

Holly Roellig did an outstanding job facilitating my loan. I was working with 2 other banks on this loan and went with VUHL mainly because of Holly's professional persistence to get the loan funded.

headshot image of Holly Roellig

Loan Officer: Holly Roellig

NMLS# 1435831

5 out of 5 Stars
Would Recommend
headshot image of Chad Werner

Loan Officer: Chad Werner

NMLS# 1100523

5 out of 5 Stars
Would Recommend

Veterans United has been very good to me. I had issues with the VA appraiser (Martin Bezdek) who was very rude to my realtor, although I know that does not reflect Veterans United it was very aggravating.Cindy Tolster and her team here in south tampa were phenomenal!

headshot image of Cindy Tolster

Loan Officer: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

Very friendly and professional. My questions were answered quickly. Great communication throughout the process.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

4.5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend
headshot image of Nick Price

Loan Officer: Nick Price

NMLS# 1336512

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

More Reviews

See all 430,516 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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