The team made this process very straightforward, easy and overall stress free.
Initially we intended to purchase a new home, however we had to walk away because the home had serious structural and electrical issues. The process of buying a home was flawless, but when we decided to refinance our original home that was when we hit a few bumps. The one piece of advice I would give is to take a look at how you help your customers walk through the refi process. You have wonderful videos that explain each process of buying a home, yet there was little talking about the steps for a refi. I think it would have helped our loan specialist to not have to answer so many questions.
The whole team made me feel like family.
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The best. So easy. Everyone very nice, helpful and knowledgeable. Very comfortable working with Taylor and Ryan.
Thankful to be able to stay in contact with them, including outside of regular business hours. Very attentive. Everything on my side was ready in more than enough time to close.
Best crew I have ever worked with. Adam and Jesse did an amazing job with us.
Very easy process. The entire team answered every question quickly and concisely.
Easy to work with and always a pleasure!
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Bill Musick and Alycea are an awesome team and we will keep them as our mortgage lenders for life. Being a retired residential lender I tend to be extremely picky about who I deal with. This team goes above and beyond any expectations a person familiar with financing could have!!!
Veterans United helped answer all of the questions that we needed answered and allowed us to expedite our process so that we could be in our home faster! Very friendly and very organized.
