Jake Hanson was professional, and knowledgeable . He made the experience easy and comfortable.
I CANNOT IN ALL HONESTLY RECOMMEND VETERANS UNITED BECAUSE I SUFFERED MUCH GRIEF FROM BEING TOLD SOMETHING UNTRU OR THE PHONE CALLS AND MESSAGES THAT WAS NEVER RETUTNED ON SEVERAL OCCASSIONS. THE PERSON RESPONSIBLE FOR THIS KNOWS WHO THEY ARE.
Very friendly and customer oriented people! Great to work with. Told me every step that needed to be done and what to expect!
The title company was a bit of a nightmare and your processing department made several elementary mistakes. But overall the experience went well with my loan officer and others.
Process took way to long. To much paperwork had to be sent several times.
It was a pleasure to work with Ashley and Maggie.
Joel Gigler did an outstanding job.
Overall great experience. Excellent communication and top-notch professionalism throughout entire process.
I am waiting for the amount of $598,10 to be returned to my house account. It was taken out on the 3rd of June, that is my only issue.
Very Professonal
It was nerve racking, frustrating & I got the feeling that some of the individuals did not have proper knowledge of what they were doing. I felt that they leaned on me for information that, had they communicated with the sellers agent she would have
The description of our experience can only be described as EXCELLENT and STRESS FREE.
Staff wonderful. Heather ad emilee were on point.
Janine Brent and Joane always followed up and listened to patiently to every question without rshing me or alienating me.
Everyone kept telling me of the nightmares in purchasing a home... But I didn't experience any! The process was simple, and the team was always available and informative if I had questions.
Alberto and Holy were amazing, they worked with me through everything, every-time I had a question Alberto or Holy were just an email away. They got me set up with a good realtor, Dan Gentry. Who was also amazing. The process was really smooth on
Trevor Lally is the Best ever. I would recommend hime to anybody.
The entire process from start to finish, from pre-approval to closing was a good experience. Many thanks to my loan officer, Matt Etling and Nicole Culbertson, my senior transaction specialist. Both were responsive and thorough and made me feel infor
Man oh man where do I start. This experience went so smooth and well organized. In fact at closing the comment from the title company was that they never had to wait for paperwork.
