Misty Spain held my hand through last minute issues that cropped up and she was fantastic and very clear on what I needed to do. I feel she did an exceptional job of getting me to my closing date on time. I am very grateful to the team of experts who guided me all the way through the loan process. I would recommend this team of experts to any veteran for an easy and mostly stress free process. Thanks for all the hard work and I am very grateful.
I have enjoyed my experience with Mr. Sullivan and Ms. Lark on their hard work and dedication to processing successfully the concerns of veterans, and particularly in my case securing the loan requested through Veterans United Home Loans. I will recommend this service in every opportunity. Thanks
You are very lucky to have her in your company. We had trouble at the original closing and it had to be re-schulded for the next day and she made sure that Larry and I were taken care of as well as the sellers.Her follow up on all matters during applying for the loan and after closing is Super!!!!! If it was just an e-mail to say she received the required papers needed or a phone call we were always aware of the process.AGAIN her main concern was us.
THANK YOU FOR EVERYTHING!!!!!
Could not have had a better team to work with. Chris and Meagan are outstanding loan officers. Veterans United is blessed to have such a wonderful and knowledgeable pair. Recommend them to anyone as a Veteran and first time home buyer.
In the beginning of the loan I informed her it was only going to be me on the loan, not my wife. She put her on the loan and told me she would change it later. She never did, despite my repeated requests. Then after shuffling us around in confusing circle of other loan officers she didn't work on my file for three weeks. She then asked for an extension and blamed us for taking 'several weeks' to return disclosures. We had returned them within 3 days, they just didn't notice it. She said she 'confused us with another file' but still needed the extension. I advised her of an addendum to the purchase price in mid May AND confirmed it was emailed to her, she did not advise the appraiser of it until AFTER seeing the appraised value (300 less than the purchase price), she then blamed the realtor for not sending it in time. I informed her of all the mistakes she made and how much she made us feel not worthy of her time. She explained it all away by blaming other people. Vanessa however was great and we would have probably been perfectly satisfied if we worked with ONLY her the entire time. We were so unhappy with Tammy we were contemplating switching lenders even though it would have extended it even longer.
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I am happy I was assigned to Steve, couldn't have asked for a better loan specialist.
While we did have some hurdles to overcome and hoops to jump through - typical for a home loan, but that can be especially difficult while being "on the road" and living in temporary housing. Overall, the experience of getting a new home mortgage was convenient, respectful - and fast!
In just 24 days after selling our old house, Winsor Cooper and the processing team in Las Vegas have proven themselves to be EXCEPTIONAL in achieving results. As returning customers to Veterans United Home Loans, we are very happy to have the keys to our new home!
Other firms talk about helping you and saving you money - Veterans United Home Loans does it! ... They help Veterans get VA home loans that save them money, and they save the Veteran some money while doing it.
Veterans United Home Loans has my strongest endorsement.
Larry Schuler, Master Sergeant (Retired), U.S. Air Force
Disabled American Veteran, Vietnam Era
Las Vegas, Nevada
Overall a good experience as a first-time-buyer.
Grant was wonderful as was our experience with everything at VU
I could not have been more pleased with Veterans United Home Loans. The entire staff that I communicated with were always positive and patient. I would highly recommend them to anyone. They are a great group.