The online platform is user-friendly. This made the entire process seamless and allowed me to submit correspondence from the comfort of my home and at my convenience.
Katie Hayes and Cameron Clarke were always available to help with any questions and handle any snags that came up with the seller in a professional manner.
It was really something new to us. We found it to be a challenge and educational. We feel that with our new we won the challenge. We can now relax and make the home ours. Thank You!
For my first time with a home of my own and the one that I am putting my wife and child in I am very happy and will give all my friends to you all thank you very much The Morehouse family Ronald e Morehouse
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My team made this process less stressful than I ever thought it could be. They were there for us at ever step and turn. Helped me with any questions and supported me when I started to freak out, which was more often than I want to admit. Tim was a tremendous help and kept us up to date time he got an update on our loan process. I will never be able to say thank you enough to them all.
The my veterans united page is very user friendly and easy to upload documents. Only thing I would add is a countdown clock or calendar on the home page showing when all documents need to be submitted with due dates in order to close on your desired date.
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Jake and Tony were always in contact with me about the closing and the whole process in general. I really appreciate their honesty and professionalism.
Communication needs to be established between both parties at all times. New buyers need to informed of every step that needs to be taken in detail. No assumptions should be made that buyer or seller understands the process to its fullest.
They were on top of everything to make sure the loan was processed on top. They were very quick to respond to any questions.
