Working with Veterans United was a great experience.Ian Reed,s knowledge and expertise was invaluable.Ian guided me through what I perceived as a daunting task, At the time of the closing I was grateful for his resolve, and I would like to say thank you.
Chris Robinson has been outstanding during my home refinancing - 2 times now!!
I am thrilled we made the switch after our initial preualification with USAA. Bill and his team were not only easy to reach whenever I had questions, but they were incredibly helpful and enthusiastic to help me out and clear things up. The portal made the whole process run smoothly, and everything was clear and upfront every step of the way.
Everyone at Veterans United was exceptional! Lighthouse gave us really helpful advice about how to quickly improve our credit and get preapproved. My husband and I were first time homebuyers with many questions. Veteran's United made sure to answer our questions every step of the way. Everyone is incredibly professional, kind, and responsive. My phone calls were always returned promptly, and the myVeteransUnited electronic system for documentation was really efficient and user friendly. Our realtor even mentioned how impressed he was with Veterans United's responsiveness! We closed on time and the process went really smoothly. This company reminds me of USAA in how much they genuinely care about helping Veterans. Not only do they have great customer service across the board -- you can truly trust them to step you through the often stressful home-buying process. They even sent us gifts to welcome us to our new home-- what company does that?! I will be sure to recommend Veterans United to all of my Veteran friends who are looking to purchase a home. Thank you so much!!
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Everyone I dealt with during the processing of my loan was very patient and professional in dealing with me. I really appreciated how many things doing this process were done using internet processing. A million Thanks again to everyone that assisted in the processing of my loan. Jerry C Fryer
Good comes the whole time thanks!
It was just lovely. Quick and painless.
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Steve and Amelia are very rare breeds of utmost customer care and service. We couldn’t have been more pleased with every avenue of our partnership with VU and the demeanor in which Steve and Amelia represented your company demands high acknowledgement.
Great team that looks out for your best interest. Very communicative and extremely thorough. Excellent patience
They were outstanding
Kacee Davis and Janice McBee were amazing throughout the entire process. They made the experience easy and pleasurable. Their customer service is unmatched!!!
There website is very easy to navigate and they are right to the point of what documents u need
Amber is amazing!
Would recommend to everyone!
