Great experience. The team was ready all the time to answer any question. Being a new home buyer, I know there's allot more to the process. The team never made us feel like we were talking up too much of their time or has dumb questions for them.
We have moved three times since we have been together and by far this process was the smoothest! I give Grant and Bryan credit for this as they are both really excellent at what they do. The online experience was really efficient as well! Overall extremely satisfied with the everything..thanks!!
VU was great. Their use of technology made the whole process headache free and their competitive rates won us over.
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We are repeat customers and actually recommended VU to my parents. The level of service we received was unmatched to anything we experienced before!
I love the online process, it made things move smoothly. Holly and Kody were always very responsive to questions or concerns.
Kody was wonderful and so were the others that helped us. I will be happy to refer the company so others that might not have owened a home before might have a chance.
Already have Billy and his team are extremely helpful and make the process that much smoother
From applying for the loan to closing, the entire process is to be commended. I would highly recommend Veterans United of Austin, Texas for Veterans seeking the purchase of a home in Texas.
The team was outstanding
Danny, Meagan and Chris were great to work with. They were patient and really helped us through the process. They were very good in answering any questions we had for them.
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From Josh to Danielle to Brian, I couldn't be happier with the professionalism and how great they are to work with. Even my agent said what a great pleasure to work with them. I will always recommend Veterans United.
Everything was smooth the only recommendation I have is maybe sending out a checklist on initial contact that shows everything needed throughout the process so there aren't multiple days of gathering documents. This could help improve the amount of time spent on gathering documents for the customer.
Exceptional. Surpassed all my expectations, in professionalism, ease of managing documents, communication... The entire process.
