Underwriter wanted me to jump through hoops at the last minute. Appraisal done by Bill Lewis jr took twenty days.
Veterans United made a stressful and exciting process of buying a new home easy.
My loan specialist could have been more forthcoming in what he was trying to do for me throughout the process.
Tony was very polite and courteous. He made every attempt to be available for any questions I might have had and if I left a message I always got a prompt response.
I appreciate their commit to helping and finding a way to get me the loan for my house. We all have lot's of obstacle and marriage problems that causes financial and credit issues. VU have me a second chance in life.
All personnel that I had contact with at Veterans United Home Loans were professional and courteous.
i only talked to Karen Snyder on the phone and Kiley Wilson. they guided me through the process and i bought a home sight unseen and by computer & mail and phone. they answered all my questions and were very knowledgeable and help full
Everybody was extremely helpful and seemed to genuinely care about our future investment
Both John and Beau worked around the clock to answer my questions. They told me what I needed and kept me informed all the way.
Alex & Sheila took awesome care of us. This is our 5th home purchase/finance and the best by far. We loved the email/automated documentation. It made things so much easier. They also worked it out for a notary to come to our home for closing. A++++
Process works.
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I have been dealing with VU for about 3 years now and I wish I had known about this company sooner. The agents are top notch and provide outstanding customer service and feedback throughout the entire process. Thanks Veterans United!
Jeff and his team were always willing to answr all my questions. They were exrtemely helpful in a very stressful time for us. they went out o ftheir way to make sure we had a smooth transition to our new home.
Chad and Ryan really made the homebuying process stress free for my family. Using a VA loan is a complicated process and the team at Veterans United were there to help us at every step in the process.
Communication was not as timely as I would like, and there were a few missteps along the way.
