Our loan officer started off professional and courteous. The overall experience was poor and we would of never gone with VU if we would of known our loan officer would of allowed her personal evaluation of us to affect closing.
They followed through in a timely manner and stuck with me from beginning to end.
Tyler was great.
Everyone at Veterans United were Professional and extremely helpful. They were on top everything and answered all my questions immediately.
Everyone at VU was above and beyond helpful. I went through the Lighthouse program, and Aron Cowsert helped me straighten out my credit issues in the most expedient manner possible, once that was done Joe Choi and his staff especially Jenna Pahde, were so helpful, I Truly could not have done any of this without them. We have our dream home now and it is all to the thanks of the VU staff. Thank you guys, I can never thank you enough.
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Our entire team was wonderful, Andy, Brandon and Sean were always helpful.
Very good
There are many forms required for underwriting, this is not the first loan you have done. It should not be a guessing game on what forms to submit. There should be a checklist. For example, if someone had a divorce or marriage then certain official documents are required. The forms should not be reviewed the day before closing only to discover it was missing a judges stamp. If certain forms need to be "official" then it should be noted earlier on in the process.
Veterans United personnel and website were very organized and informative which made the home loan process a less complex experience.
My home finance process with Veterans United Home Loans San Antonio could not have gone any smoother than it did. From start to finish, every single member of the staff that I interacted with made me feel like they had my best interest in mind.
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This was a very positive experience with a professional team.
Never in a million years did I think I would have the privilege of owning my own place. Veterans United made that dream come true! I'm one of the first home owners in my family and it was all possible because Veterans United made it happen.
Mary Jacobi and Amy Tesch always had time to answer any questions regarding my loan.
We have already done so. Thos organization was an absolute pleasure to work with, start to finish, every one was amazing. I wa prepared for an awful experience from all the horror stories I have heard about house buying experiences. No one could believe how smoothly this went for us and it was United Home Loans that wa the differentiating factor that made our experience awesome! Way better than AWFUL! The Hankins' will always be grateful to Dan, Elaina, Hunter Brumley (with the qualifying agency) and the entire team at United Home Loans!!
Wendy Pulliam and Samantha Lennox were just awesome!
Very stressful situations.
Simple and easy. I was able to follow all guidelines and came to understand how the process work being a first time home buyer.
Extremely helpful
