Excellent service, quick turnaround, professional staff. Very satisfied overall.
Mike was amazing!!
Ben Choi and team did and outstanding job throughout the entire process. Very happy with Veterans United.
Thanks for the partnership and clear progression model. It was very straight forward.
It was a good experience.
Thank you Vetrans United Home Loans, please continue to assists the veterans.
Our loan officer started off professional and courteous. The overall experience was poor and we would of never gone with VU if we would of known our loan officer would of allowed her personal evaluation of us to affect closing.
They followed through in a timely manner and stuck with me from beginning to end.
Tyler was great.
Everyone at Veterans United were Professional and extremely helpful. They were on top everything and answered all my questions immediately.
Everyone at VU was above and beyond helpful. I went through the Lighthouse program, and Aron Cowsert helped me straighten out my credit issues in the most expedient manner possible, once that was done Joe Choi and his staff especially Jenna Pahde, were so helpful, I Truly could not have done any of this without them. We have our dream home now and it is all to the thanks of the VU staff. Thank you guys, I can never thank you enough.
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Our entire team was wonderful, Andy, Brandon and Sean were always helpful.
Very good
There are many forms required for underwriting, this is not the first loan you have done. It should not be a guessing game on what forms to submit. There should be a checklist. For example, if someone had a divorce or marriage then certain official documents are required. The forms should not be reviewed the day before closing only to discover it was missing a judges stamp. If certain forms need to be "official" then it should be noted earlier on in the process.
Veterans United personnel and website were very organized and informative which made the home loan process a less complex experience.
