This was our first time buying a home. I must admit if it wasn’t for the hard workers at VA united I would have been stressed and a mess. My team worked carefully with me to help me understand each step in the process. I wouldn’t change a thing!
This was my first home loan and first time going through Veterans United Home Loans. I couldn't have asked for a better team to work with. Mallory Take and Hilary Albers did an amazing job and were a pleasure to work with. They were true professionals, courteous, very knowledgeable and answered all my questions I had and beyond. I highly recommend other veterans to go through Veterans United. I will definitely use them again in the future!
From renter to owner in 32 days -- they really are dream workers!
Made my house buying experience stress free unlike other companies
Great to work with. Made first time home buying very easy and simple with great resources and a great team. They have a great starting place for home insurance and other quotes, which was helpful when comparing rates and premiums for similar services.
I would never recommend Veterans United. It was a terrible experience and no one seemed to know what they were doing. I was to far in when I wanted to change lenders and the rates had already gone up or I definitely would have changed to another lender.
Response from Veterans United
Hi Bronley, thank you for sharing this feedback with our Client Advocate team. We appreciate your point of view and understand how it can be frustrating when unexpected delays occur (such as believing the survey had been completed only to find out that the seller had been mistaken and it needed to be reordered or having to ensure the VA approved the condo and HOA documentation). We also realize that the home buying process can become stressful when working to gather the required documentation. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Our commitment to serving you is ongoing and we are glad that parts of the experience were positive. It is our goal to improve, so please do not hesitate to contact us if you wish to discuss things further.
Veterans United was exceptional and we closed on time! Highly recommended! They were flexible, responsive, and made closing a cinch!
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