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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,123

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 382,123 unfiltered, unedited reviews

Starting on Page 1178 of 12668. Return to Page 1 »

5 out of 5 Stars
Would Recommend

Great home buying experience! Will definitely work with Clayton in the future to refinance and/or if we move again in the future.

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

4.5 out of 5 Stars
Would Recommend

Awesome people. They even offered to help with Things after closing like lowing my interest rate if it becomes low enough to be worth it. As a veteran I wouldn’t go anywhere else.

headshot image of Jamie Bardeen

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars
Would Recommend

As a first time homebuyer, I had heard of so many horror stories about the process. Not once did I find myself in one of those positions. In reality, this was the easiest, simplest process ever. I picked a house and they did everything else. The use of the portal was extremely helpful to share and sign documents. Everyone on the team always went above and beyond to help me in any way they could. I never once felt pressured and can say this was the least stressful thing I’ve ever done! They truly made it a fun and enjoyable experience!! And the little gift boxes were a bonus!! Highly recommend and give a trillion stars!

headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

Thank you

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend

Phil was absolutely amazing and instantly responded to my emails with any information I needed and always made me feel like I was able to contact him for anything at all I always felt like Phil had my best interest at heart and I really appreciate them

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend

Simply put, they are amazing.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Katy and Emma were both amazing. They were extremely helpful, kind, and patient in helping me through this entire home purchasing experience. As a first time home buyer, I couldn’t have asked for a better team and experience. Thank you Veteran’s United and an extra special thank you specifically to Katy and Emma. You all were absolutely splendid!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Veterans United took away all of the stress of buying a home. As a first time homebuyer, I was shocked at how easy the process was.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

Courtney and the rest of the team did a fantastic job! Thanks everybody. 👍👍😄😄

headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

3 out of 5 Stars
headshot image of Josh Kirby

Loan Officer: Josh Kirby

NMLS# 2010844

5 out of 5 Stars
Would Recommend

I would not hesitate to recommended VU, Rebecca and her team to anyone buying a house!

headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars
Would Recommend

John and Jamey did an excellent job handling all our loan issues

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

Thank you so much for everyone’s United effort to get us closed and in our new house!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

It was so much fun working with veterans United. Brandon and his team were so nice and I loved all of the personal touches they added to the home buying process.

headshot image of Brandon Heidari

Loan Officer: Brandon Heidari

NMLS# 1797056

4 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
headshot image of DeAnna Anglin

Loan Officer: DeAnna Anglin

NMLS# 2029641

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Chris, Abbey, Gabby and Matthew..
The Veteran United team was more than a team of professionals, but a family who cares. Any concerns or questions that I had they were a phone call or text away. When I was on the fence about something they were there for advice. They made the process easy; Even putting me in touch with a local experienced realtor who was hands on.. a real foot soldier.Thank you to Veterans United for getting me into my home!!

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

1 out of 5 Stars

Response from Veterans United

Carol,

Thanks for rating your experience. I'm sorry things didn't go as well as they could have. Our Client Advocate team is available to help if there's anything you'd like to discuss. We're here to put ourselves in your shoes and help however we can. I know we can't turn back time but if we can help leave things better than this before you go, we want to try. No matter what, we wish you the best in getting settled in at home.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Veterans United was very pleasant to work with and made the home buying experience as painless and smooth as possible. They also have a great concierge service to help with insurance, utilities and other aspects of moving. Other unexpected nice touches were my Navy socks and a nice entry way mat with our name on it!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

Thank for everything in buying of our new home. If my wife is not worried then I am not worried. So from the bottom of our hearts, Thank You Jennifer and Dana.

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend
headshot image of Forest Nenninger

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend
headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend
headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend
headshot image of Jason Brandau

Loan Officer: Jason Brandau

NMLS# 1999585

5 out of 5 Stars
Would Recommend

After going thru this process only thing I would recommend to other Veterans and their families is to do your research on your future home. Look at everything from the top to the underneath on your future home. Continue to ask questions. The only part of this whole experience was when someone took over your file at the back end. Work for 2 days ask you to come up with couple items that were important, then when calling back with a answer or another question only to find out they left for a 2 week vacation. But our loan officer Jarmaine Rivera made it right.

headshot image of Jermaine Rivera

Loan Officer: Jermaine Rivera

NMLS# 2172159

More Reviews

See all 382,123 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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