Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
466,188 reviews
735 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 466,188 unfiltered reviews

Starting on Page 11807 of 15,540. Return to Page 1

5 out of 5 Stars

Zach Brown was very professional and knowledgeable.

headshot image of Zach Brown

Loan Officer: Zach Brown

NMLS# 1392714

5 out of 5 Stars

Great .

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars

Very shortly after contacting VU, I was turned over to my loan officer Joe Ferling and then Joe Hooker took over as my loan assistant. The entire process went smoothly and they both understood that I was new to the mortgage process and answered all my questions with promptness, patience, and courtesy.

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

4 out of 5 Stars
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

Working with Veterans United was wonderful. I would like to thank Chip Canoy who helped improve my credit score in only 2 months with advice through the Lighthouse program. Chip helped me believe that home ownership was a possibility..

headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars

The staff form the lighthouse program all the way through closing was great. Every member showed a deep interest in my situation they provided feedback in a very timely manner. I would like to personally thank Katie, Jen and Jim for the hard work they put into my loan.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

These ladies did an outstanding job in working and coordinating all steps as fast and efficient as possible. With these people they make a great teamwas

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars

Veterans United was definitely a blessing for me. From the first initial phone call to the closing of my home loan. Very professional, friendly and stress free from beginning to end. Jennifer and her team are more than AWESOME!!

5 out of 5 Stars

This process was much easier than the first time I bought a home. I love how quick and painless everything was.

5 out of 5 Stars
headshot image of Kath Athanassiou

Loan Officer: Kath Athanassiou

NMLS# 842626

Ready to see for yourself?

Experience first-hand why 371,655 homeowners give us a perfect score!

Check My Eligibility
3.5 out of 5 Stars

Very friendly, helpful team of professionals.

headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Pleasant experience

headshot image of Caleb Whisman

Loan Officer: Caleb Whisman

NMLS# 1293292

4.5 out of 5 Stars

Loan officer (Tommy Perk) was fantastic! Very helpful and available. Quick to reply and always a positive attitude.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

4 out of 5 Stars
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

The Loan team was very helpful and made everything smooth as possible.

headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

4.5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

My loan team of Kimberly, John and Jennifer were phenomenal!!

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars

The understanding of military life and the professional vernacular that these Specialists have is truly amazing.

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

Ready to see for yourself?

Experience first-hand why 371,655 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Very helpful I had no idea about what to do in order to purchase a home they walked me through every set Justin was great always responded at incredible speed really really great

headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars

Working with Veterans United was a great experience.Ian Reed,s knowledge and expertise was invaluable.Ian guided me through what I perceived as a daunting task, At the time of the closing I was grateful for his resolve, and I would like to say thank you.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars

Chris Robinson has been outstanding during my home refinancing - 2 times now!!

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

4 out of 5 Stars
5 out of 5 Stars

I am thrilled we made the switch after our initial preualification with USAA. Bill and his team were not only easy to reach whenever I had questions, but they were incredibly helpful and enthusiastic to help me out and clear things up. The portal made the whole process run smoothly, and everything was clear and upfront every step of the way.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Everyone at Veterans United was exceptional! Lighthouse gave us really helpful advice about how to quickly improve our credit and get preapproved. My husband and I were first time homebuyers with many questions. Veteran's United made sure to answer our questions every step of the way. Everyone is incredibly professional, kind, and responsive. My phone calls were always returned promptly, and the myVeteransUnited electronic system for documentation was really efficient and user friendly. Our realtor even mentioned how impressed he was with Veterans United's responsiveness! We closed on time and the process went really smoothly. This company reminds me of USAA in how much they genuinely care about helping Veterans. Not only do they have great customer service across the board -- you can truly trust them to step you through the often stressful home-buying process. They even sent us gifts to welcome us to our new home-- what company does that?! I will be sure to recommend Veterans United to all of my Veteran friends who are looking to purchase a home. Thank you so much!!

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

4.5 out of 5 Stars
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4 out of 5 Stars
headshot image of Joel Grisamore

Loan Officer: Joel Grisamore

NMLS# 1374341

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.