Took a month longer then expected. A day before closing they asked me to try and get pay off amounts. A week and a half later I am still waiting on my money.
Both gentlemen, Matt and Derek, made our loan process as smooth as possible and never gave up on this VETERAN and I would strongly recommend all my Veteran friends to Veterans United Home Loans.Thank you booth for all your support in Limestone, Tennessee. – Van and Terri Woody, Vietnam/Johnston Island SURVIVOR.
Jimmy, Ashley, and their team are attentive, responsive, and very knowledgeable. I felt like like I made friends in the process. They could not have made it easier. And the new customer site is most excellent.
Very helpful and detailed when explaining the steps it is going through during the loan process
Outstanding service
THANK YOU YOU ARE FABULOUS
Best experience with any company I have ever worked with.
Everything was running fine until the last 2 weeks. We waited (both myself and the sellers) on the appraisal to be submitted, which was finally done on the last day on the last hour. Which made everything late. Every day I was given something “new” to do while it was in underwriting, even after receiving a conditional offer of approval. I called /emailed several times on the appraisal but no one seemed to worried to get it. We were two days late in closing and to be under contract for over 30 days and still be late, unacceptable
They were very professional and fast. They explained every detail of the process and made sure we understood everything. It was very easy to get in contact with anyone of our loan team and quickly. They made the home buying process easy
Very satisfied.
not satisfied
I would most definitely recommend Veterans United to anyone interested in purchasing or refinancing a home loan.
