V.U. was very helpful and prompt with answers for all my questions. I strongly feel that the V.U. team is there to help. I am completely happy and satisfied with the high level of customer service and professionalism the V.U. team offered me.
VU home loans has many resources available to me and easy to contact help resources.
At no point did I ever feel that Garrett Holzum wasn't 100% committed to me. Even after we decided I should shut down my search, I knew he was waiting for my call. He even checked in on my from time to time. Thank You Garrett!
Loved the service.
Excellent, responsive to my needs, timely answers to all of my questions!
Very professional organization
Eric was very helpful.
It was a tough battle with appraiser and it was handled quickly and promply with regards to my time span.
Andrew Garton is Absolutely The Vary Best!!! I know many people worked to get this done but Andrew ALWAYS told me what he needed from me AND ALWAYS returned my phone calls!! You ALL ARE THE VARY BEST!
If I had a question someone in the team would answer the question very quickly. That's what I liked when I didn't understand something.
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It was fast, but no one to speak with me face to face.
My experience was awesome. My specialist was very informative and knowledgable about the process and made things very simple and easy. Couldn't have been better!
Service was very attentive and friendly.
All 3 were professional and it was a mostly pleasant experience (the not so pleasant part had nothing to do with them just the stressor of buying a house).
Everyone there was very pleasant to work with and i could tell they believe in and use the team concept.
We went to the presentation at the Imiloa Center in Hilo and were excited about the opportunity to pursue a VA loan. A lot of questions were answered and details explained that we were un-aware of. It was a very informative presentation.
