Alice and Shannon are the best i would recommend them to everyone of possible.
Very easy process. Great working with Blakes team!!!!!
They were very professional and very helpful
From the beginning, my VU team was awesome! Especially Devin! Thanks Team VU!
Efficient and easy
Nick and Shyanne were both wonderful to work with!
Everybody I dealt with was very polite and formal, and made the process as easy for me as possible
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The experience was outstanding. We are extremely satisfied with the way the process was handled. Everery stage delivered as promissed.
For a company that processes VA loans regularly, there were far too many last minute glitches. There's no need to make this so stressful. I would recommend using a bank for VA loans.
Outstanding service. Great results.
Excellent communication between customer and VU!Always kept informed of the status of the loan application!
employment verification process needs work
Derek was again great to work with, and his assistant Matt also did a wonderful job keeping us informed and providing status.
Needs improvement on customer relations as to followup and a step-by-step procedure for customers.
The process was easy to work with.
Took over 5 months to close, repeatedly had to submit information that they already had. Did not update vender on type of Appraisal that was needed when financing was changed from VA to FHA, therefore causing long and unnecessary delay for closing, and team did not take responsibility for this. Recurrent disappointment. Very unhappy with experience.
Worst experiance of my life. Would not wish these people on my worst enemy.
Mark and Angie are awesome!!! They really made this experience a great one!!!
The loan officers were great, but underwriting was terrible and petty
