I commend Ben Choi and the rest of the his Staff for contacting me and letting me know that my mortgage rate was up for review for a better rate. And my rate was reduced,
Great communication. It was both quick and friendly.
It was a surprisingly easy process.
Great and knowledgeable staff to work with!
Leanna Moss and Kendra Ford did an outstanding job on our home buying experience.
Great experience. This was my third mortgage process and easily the smoothest, which is amazing considering we accomplished 95% of the work via e-mail while I am in Germany.
They are very professional. I communicated via email and the experience was great! Patience is important. Paperwork does take time.
Becca and Garrett were fantastic I could not have asked for better service. Becca got us on track for qualifying for the home loan and Garrett was the best loan officer anyone could ask for.
Jon and Kendall made this experience of buying our home a great one!! They were on top of everything and were very thorough making sure the loan would fund smoothly. Thank you both so much, Ron and Helen Berry
Professional and well organized from shopping to closing.
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Amanda and her team were amazing! I was informed at each step of the process. In addition, if we encountered a glitch (meaning more/different documentation needed), Amanda was quick to explain why this was necessary.Her Team was always available.
Ashley was always available to answer my questions and kept me updated through-out the whole process.
The entire team was great. Thank you VA United!
I think your under writers need some tweeking, each time the loan was sent for approval they found something that they had missed on the previous review ,which caused delays.
