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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,646

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 401,646 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Fantastic job by the Veterans United Team, they are experts in the VA home buying field! Knowledgeable and Subject mater professionals!

headshot image of Devin Carballo

Loan Officer: Devin Carballo

NMLS# 2357853

5 out of 5 Stars
Would Recommend
headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

The entire process was smooth and easy. My team was truly amazing and I am thankful to them for their help. I will be recommending them to any friends and family who are looking to purchase a home!

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Would Recommend
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend

Would definitely recommend Veterans United to anyone. Thank you very much!!

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

4.5 out of 5 Stars
Would Recommend

Thank you for making this experience a great one!

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

Veterans United has earned a 10/10 review from me because from beginning to the end my team has taken a process that can be terrifying and made it as easy as it possibly can be. I don’t know if I just had an above exceptional team but Robert S., Gabby, and Curtis were top notch!! Anytime my wife and I had any question they responded in such a quick manner with the information that we needed. The app was super simple to use and allowed me the opportunity to check the status of our process at anytime. It never crashed and it made uploading documents very simple. I would recommend this service to any of my battle buddies we are so happy with our home and we’ll never forget the part that Veterans united played in this milestone.

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend

My family and I will always work with Veterans United. You can’t find this level of care, attention to detail and surety anywhere as you do with Veterans United.

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

This is my second VA home loan with Veterans United. As good as they were the fist time, they where better this time. Consistently communicated with me. They always ensured I understood the process and never made me feel like I had a dumb question, which I most likely did. I served with some of the best warriors this country has to offer during my 22 year career, I can now say I served with the best mortgage team this country has to offer in Scott, Micheal and Chris.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

4.5 out of 5 Stars
Would Recommend
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

Best service! Made home buying so simple!

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

5 out of 5 Stars
Would Recommend

Thank you everyone at the VU team, everyone working their deserves a raise!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

2 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

Thank you for professional, caring service!

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Would Recommend

I know that I had a couple of attempts with y'all and it was like the story of Goldilocks; it took three attempts to find the right plan and house. The teams welcomed me each time without and judgement from having to cancel prior plans. This team made home-buying an effortless task for someone who knows nothing about the process.

headshot image of Victoria McGhee

Loan Officer: Victoria McGhee

NMLS# 2030084

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Thank you all for your dedication to myself and my family! Doing this consolidattion/cashout helps eliminate debt and still save us monetarily each month! I plan to continue working with you for a long time to come!

headshot image of Devin Carballo

Loan Officer: Devin Carballo

NMLS# 2357853

1.5 out of 5 Stars

Overall, the experience was poor. Communication was not good as it was difficult to reach anyone at times, especially as we had 3 different people working our loan. The policies on Veterans Alliance are not consistent with actual laws, and though you may think you're providing extra service by going above, it actually slowed the process and made parts very difficult. And the icing of the cake was less than one month from closing, our loan was sold. No, I will not give Veterans Alliance positive feedback, nor will I recommend them to anyone. Not even for the free t shirt that doesn't fit.

Response from Veterans United

Gary,

Our Client Advocate team is here to help you even after closing. If you have more concerns or lingering questions from your purchase, please reach out us. We'll take a closer look with you and help however we can.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

Thank you to everyone at Veterans United for helping me! I always felt heard and helped. I appreciate feeling like I was being helped by family.

headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

4 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

It was a great experience and the whole team helped me so much! I’ll definitely be recommending veterans United!

headshot image of Zach Seeler

Loan Officer: Zach Seeler

NMLS# 2220244

5 out of 5 Stars
Would Recommend

Alex and David were amazing. They checking in with me every step of the way and when I need to sign or submit a document they reached out to me in every way so I was able to get them the page need to my team could move efficiently. It was a pleasure working with the team and ID recommend them to any of my friends.

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend

From the application, to getting our credit squared away, to closing, every step of this process was comforting. We felt helped, cared for, and like we were most important!Thank you Amanda, DeAnna, Gisselle, and the entire team that made our desire to become homeowners a reality!!! You all truly went above and beyond!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

4.5 out of 5 Stars
Would Recommend

Even when I wasn't pre approved they gave me the tools and advice I needed to help the process, everything was a smooth process from beginning to end

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

More Reviews

See all 401,646 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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