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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

423,313

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 423,313 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Veterans United has done an outstanding job. Everything from the pre-approval process to closing has been a breeze.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

3.5 out of 5 Stars
Would Recommend
headshot image of Todd Dowell

Loan Officer: Todd Dowell

NMLS# 924529

5 out of 5 Stars
Would Recommend

Matt Torres is great, he keeps you informed of where (status) of the loan and regularly checks on you. He makes you feel like part of the family and not just a number or quota.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

The process was so fast and easy.

headshot image of Brandan Hines

Loan Officer: Brandan Hines

NMLS# 275310

5 out of 5 Stars
Would Recommend

Great team

headshot image of Jason Etters

Loan Officer: Jason Etters

NMLS# 860005

5 out of 5 Stars
Would Recommend
headshot image of Matt McDaniel

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars
Would Recommend

Very professional, outstanding service.

headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

4.5 out of 5 Stars
Would Recommend
headshot image of Jeannette Klein

Loan Officer: Jeannette Klein

NMLS# 492912

5 out of 5 Stars
headshot image of Michael Richardson

Loan Officer: Michael Richardson

NMLS# 1151400

4.5 out of 5 Stars
Would Recommend

Don Neely is great!

headshot image of Don Neely

Loan Officer: Don Neely

NMLS# 228094

5 out of 5 Stars
Would Recommend

I was fortunate to have Janeanne Stephens as my personal loan specialist. She was awesome to work with. She did everything she could to provide a loan for us. Veterans United Home Loans really care about veterans and their families!!

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

They were extremely professional, they were behind me one hundred percent of way. If I had any questions, or concerns, they answered them and made me feel at ease about the process. Over all, they made feel that my time in service was well spent.

headshot image of Nate Reeves

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend
headshot image of Todd Kangas

Loan Officer: Todd Kangas

NMLS# 942252

5 out of 5 Stars
Would Recommend

Andrea Hayes and her team were on top of it the whole way through!

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

2.5 out of 5 Stars
Would Recommend

It's a slow and tedious process compared to other lender models. However, It is well worth the zero out of pocket costs for veterans and to acquire a home of your own!

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Very attentive. All questions are answered quickly and completely.

headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Eric Soete

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

3 out of 5 Stars
Would Recommend

Stressful

headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

I had the pleasure and honor of working with Zach DeBorg and his team. They were great to work with and have made us the proud owners of our own home. We could not have asked for or receided any better treatment than what we received from Zach !

headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

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5 out of 5 Stars
Would Recommend

The process was quick and easy. My loan officer and Transaction Coordinator worked with me throughout the process to malke sure everything was on track. Not to mention the rather thoughtful gift for my 6-month old shortly before we closed.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Veterans United was extremely timely throughout my entire Real Estate transaction. A had complete confidence in the VU team the entire time. Thank you!

headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

3 out of 5 Stars
Would Recommend

There was an issue right before closing the title company did not have the correct paper work, and could not get anyone to call them back.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

All VU staff involved with our loan especially Ryan and Nicole were very kind, helpful and easy to deal with.

headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend
headshot image of Danny Kliethermes

Loan Officer: Danny Kliethermes

NMLS# 996807

4.5 out of 5 Stars
Would Recommend

I really didn't think I would ever be able to but home but thanks to VU I was able to

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

More Reviews

See all 423,313 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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