We are very thankful to Mr. Jeremy and his team for helping us secure our loan for our first home here in San Diego, CA. His team was organized, thorough & professional, as well as kind which made all of the difference in our interactions with them. We put our trust in them and they most definitely came through for us. We thank them for their patience in promptly answering our never-ending questions. We are truly amazed by how much they worked to lower our interest rate to get our first home. They even worked to make our house offer more appealing with 21 days to close (we're in San Diego and a home could've 10+ offers). We could've even closed sooner, the appraisal was done 5 days after the opening of Escrow, and we were cleared to close 3 days after. As first-time homebuyers, we anticipated a lengthy and stressful closing but Veterans United especially Jeremy's team made the homebuying process a piece of cake! You stand above the rest, Jeremy! Our hats off to you!! Highly recommended!
The team I had the pleasure of working with was very organized and super easy to talk with with any problems. They really make the loan process very stress free and simple. I cant thank them enough.
I would absolutely refer Veterans United to anyone looking for a refinance. Although there were some difficult moments in getting payoff quotes, the entire team, especially Taylor, were extremely instrumental in getting me through those moments. Great job by all!
Very professional, went above and beyond to help us, and answer any questions we had during the entire process! I cannot recommend VU enough!!
My team was amazing I have also recommended them to another friend of mine.
Thanks for all, very timely, efficient, on target. Demonstration of how customer service is SUPPOSED to work..... many agencies and firms fail miserably but you guys PASS the test with FLYING COLORS..... Thanks for everything ! i am enjoying my new home imensley !!Have a Great Day Guys and Gals !! Rodger McIntyre
Zach has made the process as simple as can be and took a lot of stress off the entire home buying effort. I got quotes and offers from other lenders through my company's relocation service, but nothing came close to what Zach and his team provided. 5 stars and I'd definitely recommend. The only thing I'd change is that my mortgage was immediately sold off to Planet Home. I get it. That's the business but I really wanted just one place to handle all of my mortgages. Now I have to go through multiple companies. It's not convenient.
I really appreciate the opportunity given to us by Veteran's United, we finally have our first home. Everywhere in PR we were either turned down, asked for many ridiculous paperwork or just plain ignored us. Jordan advised me on how to raise my credit, Eli, Courtney and Kyle called and emailed us to help us set up our paperwork and everything was complete within a matter of weeks!
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The internal underwriters at Veteran’s United were the most unorganized, arrogant, and callous department. They are clearly the wizards of oz behind the curtain. As a result, I look at underwriting at a whole difference perspective. If anyone ever interviews with me at my company and I see that they have underwriting experience, it will automatically caution me hiring them.
The awesome process highlights all the steps a homeowner should take to complete buying the house and everything with it. Anything you need. They know.
Your underwriters are my least favorite people.
