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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,392

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 430,392 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

i was a new home owner and without Mike and Rachel this would've never been possible into guys done a lot for me and they help me out very much thank you both

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of Michelle Jones

Loan Officer: Michelle Jones

NMLS# 928910

5 out of 5 Stars
Would Recommend

The team as a whole did a fantastic job with everything. THANK YOU GUYS!!

headshot image of Nate Reeves

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

4.5 out of 5 Stars
Would Recommend

Everything went great! However, I didn't like that it was a little bit of lack of communication between the different departments. I continued to receive denial emails even well on into the loan process, even after I became qualified.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend
headshot image of Don Neely

Loan Officer: Don Neely

NMLS# 228094

5 out of 5 Stars
Would Recommend

Our experience was wonderful and we felt well taken care of throughout the whole process.

headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

4.5 out of 5 Stars
Would Recommend

Chris Rohr was great at answering my questions for buying my first home. Veterans united gave me a chance. Thank you.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

4 out of 5 Stars
Would Recommend

She asked us to do things which since we are ,20000 miles from home which made things hard to go. The check list should have more request to cover items that may be needed.

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Nichole was very easy to work with, professional and prompt replies every time.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Steve Wheeler

Loan Officer: Steve Wheeler

NMLS# 960859

5 out of 5 Stars
Would Recommend

My experience with veterans United was outstamding from start to finish

headshot image of Dave Munns

Loan Officer: Dave Munns

NMLS# 859838

5 out of 5 Stars
Would Recommend

The process took longer than I expected. I had to pay for 2 extensions at $150 each. The underwriters kept asking for more documentation a lot of which was duplication of what I already gave them. Other than that it was a good experience.

headshot image of Jason Zack

Loan Officer: Jason Zack

NMLS# 1068770

5 out of 5 Stars
Would Recommend

The home buying and loan process was so simple with Veterans United and Tim Spears!

headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

4 out of 5 Stars
Would Recommend
headshot image of Dan Kelley

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend
headshot image of Spencer Thompson

Loan Officer: Spencer Thompson

NMLS# 1094723

4 out of 5 Stars
Would Recommend
headshot image of Ross Kulik

Loan Officer: Ross Kulik

NMLS# 559107

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4.5 out of 5 Stars
Would Recommend

Overall was satisfied. There are some paperwork forms that could have been easier to read and understand but other than that, everything was excellent.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Loan Officer: Amanda Dusenberry

NMLS# 12419

4.5 out of 5 Stars
Would Recommend
headshot image of Blake Stark

Loan Officer: Blake Stark

NMLS# 831307

5 out of 5 Stars
Would Recommend

Sheryl and her entire staff were fantastic, very detail oriented, informative, and they always follow through

headshot image of Sheryl Chun

Loan Officer: Sheryl Chun

NMLS# 346120

5 out of 5 Stars
Would Recommend

Very hard working, our loan specialist worked with us.

headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

Jason's performance was above reproach

headshot image of Jason Windsor

Loan Officer: Jason Windsor

NMLS# 1206740

5 out of 5 Stars
Would Recommend

My loan expert Kevin Webster and I have been working together for about a year and a half. During that time there have been stumbling blocks but Kevin always said wait it out, and eventually we achieved our final goal. Yesterday I closed on my house

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

3.5 out of 5 Stars
Would Recommend

Professional and Courteous.

headshot image of Morgan Evans

Loan Officer: Morgan Evans

NMLS# 844090

More Reviews

See all 430,392 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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