Your bonus programs and interaction with VU Realty could be better presented to the consumer. Molly was friendly but in my opinion mis represented the bonus/rebate amount for our transaction.
This whole process was a mess. We ended up closing 3 weeks late (VA inspection took a month and it just didn't seem anyone was concerned about getting the job done) and our loan team just didn't seem interested in what was effecting us. Our son is autistic and being displaced for 3 additional weeks was hard.
The whole team was incredible. From starting out in the lighthouse to being moved over to Erin and Jeff, then being transitioned effortlessly to Adriana and Mason. It was very smooth.
Heather is Amazing!!!
Veterans United is a pleasure to work with. The staff is very knowledgeable, personable and quick to respond to any concerns. They make the entire process painless. I would recommend using Veterans United to anyone.
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Cindy Woodham and team put our paperwork together from start to closing within eight business days which was amazing.
Not only was every single question I had answered completely. The team I had working with me was available to me when ever I needed them. every aspect of my home buying experience was smooth and easy.(The Financial side that is)
my loan team was very informed and helped me every step of the way! everything about the home buying experience was nothing short of amazing.
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I had an AWESOME experience with my Verterns United team. From my initial process with John Greenwood to the final process with Shelbi and Jose they worked hard to get me in my new home.
Someone was always available to help me when I had a question throughout the process.
Communicate in more detail, so evreything is understood
