There was a lack of communication among the multiple people working on my account, which led to confusion and delays.
The team that was assigned were on point, there were no dropping of the ball. They made sure that I was comfortable, and understood the entire process.
The whole process was made so easy by VU! From pre-qualification, helping me find a realtor, and closing within 30 days of my dream home, they helped every single step.
My wife and I would like to convey (we learned that word from our real estate dealings, lol) our deepest and most heartfelt gratitude to each and every one of the Veteran's United Team!!!Our journey began with Smith Gaddy on May 23rd. This being our first home ever (yes, at our age...), we did not know what to do or expect. We were guided by you all every step of the way. Our concierge (Casie) got us connected and on track for this process. She also hooked us up with our realtor. Tyler (our loan officer) got involved immediately and worked on our preapproval. Every step was detailed and explained in ways we could understand. The patience, understanding, and commitment was/is so amazing. Cara kept us on track for the underwriter and Jimmy kept the ball rolling in the same efficient manner when Cara was not available. Alicia got our Homeowners insurance in line and patiently kept making necessary changes as we needed them. We successfully closed on July 25th, 2022!Tyler (our loan officer) has gone out of his way to make our dream come true. He helped us overcome obstacles which could have destroyed our dream from becoming a reality. We will never forget him or his team!We tell you all this so you can get an idea from the buyers/our perspective. You all never lost sight of why you are doing this.I am a Vietnam Veteran who has had a difficult trip through life. I never would have dreamed this possible. More importantly, my wife gets the one thing in this life that she has always dreamed of. Thank you for what you have done for us! Remember that you all hold the ability to fulfill a void in a veteran and his family's life. It makes a HUGE difference and again we will be forever grateful to you all. Thank you!!!
Everyone did their job exceptionally well. They always kept in contact and made sure I got everything I needed to get my first home. They are a great team!!
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Veterans United Home Loans made the home-buying process smooth and stress-free from start to finish. Their team was professional, knowledgeable, and always available to answer my questions. They kept me informed throughout every step of the loan process and made sure I understood all of my options.As a veteran, I truly appreciated their dedication, attention to detail, and commitment to helping me achieve homeownership. Even when challenges came up, they worked hard to keep everything moving forward and provided excellent communication the entire way.I highly recommend Veterans United Home Loans to any veteran or military family looking to purchase a home. Thank you for your outstanding service and support throughout this important milestone in my life.
Brian was a amazing support during the homebuying process, especially since I arrived back from germany and was able to close in under 60 days.
Buying a house is stressful in its own right, but VU helped ease a lot of those stresses.
Veterans United you have once again amazed me. You must being doing something right with your hiring because you have some amazing personnel. Your portal is easy to use and the checklist come in hand. You guys are awesome!
They were very helpful for me
I had an outstanding experience with the Homebound team from start to finish. They were always readily available, responsive, and willing to answer every question I had throughout the entire process. They took the time to understand exactly what I was looking for and provided honest, knowledgeable advice that helped me make the best decisions every step of the way.
Their professionalism, prompt communication, and attention to my needs made what could have been a stressful experience feel easy and seamless. The entire process was incredibly smooth, and I truly appreciated the support and guidance I received. I highly recommend Homebound to anyone looking for a team that genuinely cares about their clients and goes above and beyond to ensure a great experience.
Tim, Jan, and Ethan we all wonderful, helping us threw our first time buying a home. I referred a friend even before finishing buying a home because of these three.
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Carrie Maddox and Matthew were wonderful and responsive
The entire team made buying our home super easy and efficient! We contacted them and closed 30 days later. They are quick to respond to all inquiries and we always felt supported. We would highly recommend using them!
Veterans United and specifically Wesley and his team were great! They helped us purchase our dream home!! Throughout the process they were knowledgeable and supportive!
MY VETERANS UNITED TEAM ROCKS!!!! Wow! Talk about making a scary complicated process EASY!! Everyone from Travis my Loan Officer, Travis my agent, Jill finalizing my loan, Travis the inspector and the rest, I felt like these guys were friends I've known for a while! I'm a first time home buyer and I wish I contacted Veterans United years ago! I'm telling everyone that will listen; CALL VETERANS UNITED TODAY!!
