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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
473,670 reviews
671 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 473,670 unfiltered reviews

Starting on Page 124 of 15,789. Return to Page 1

4 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

Excellent and Responsive team!!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Mike Quinn

Loan Officer: Mike Quinn

NMLS# 2736922

5 out of 5 Stars

I will recommend VU to everyone. Super friendly informative never pushy. Fully explained each step of the process and even respond to texts at the strange times I would send them. The to do list is so easy to use! The insurance co

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars

Aaron Swanner and his team were awesome! Made this experience much smoother than the last time I used VU about 4 years ago

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Photo submission from Robert H.

Veterans United was very easy to work with and their employees are very efficient. A special thanks to Alberto and his team for their professionalism and efficiency. Alberto really made my experience a positive one.Will definitely recommend Veterans United to people looking for a mortgage.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

0.5 out of 5 Stars

I specifically told my team that this was all new to me since this was my first purchase. I was assured that I would have someone guide me through the process. I only got contacted when I didn't go and figure out how to complete tasks without any help. And even then, it was just a simple, "you have tasks to do." My realtor did almost no work when it came to searching for a house and even did the final walkthrough without me (I didn't know that was not normal since I HAVEN'T DONE THIS BEFORE).

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars

As much as I wanted to go with Navy Federal Credit Union for my mortgage, the constant communication and speed of responses from Veterans United gave me more confidence that they would be able to get my loan closed on time with little friction. A+

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

3.5 out of 5 Stars

Pretty easy process and guarantee once they tell you that you qualify.

headshot image of Wade Howser

Loan Officer: Wade Howser

NMLS# 1962584

5 out of 5 Stars

Very smooth loan application and closing process. Very responsive to my questions and concerns. I shopped a couple different VA lenders and I was able to get the best interest rate and lowest closing costs with Veterans United. Highly recommend!

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

4.5 out of 5 Stars
headshot image of Nichole Barber

Senior Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

I would highly recommend Veterans United. Mr Landry, Mr Patterson, and the whole team were outstanding to work with!! They were very accommodating to my needs and made every effort to meet those needs. I am now in my dream house thanks to Veterans United. Thanks again to the whole team!!

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Photo submission from Harold K.

My wife and I would like to convey (we learned that word from our real estate dealings, lol) our deepest and most heartfelt gratitude to each and every one of the Veteran's United Team!!!Our journey began with Smith Gaddy on May 23rd. This being our first home ever (yes, at our age...), we did not know what to do or expect. We were guided by you all every step of the way. Our concierge (Casie) got us connected and on track for this process. She also hooked us up with our realtor. Tyler (our loan officer) got involved immediately and worked on our preapproval. Every step was detailed and explained in ways we could understand. The patience, understanding, and commitment was/is so amazing. Cara kept us on track for the underwriter and Jimmy kept the ball rolling in the same efficient manner when Cara was not available. Alicia got our Homeowners insurance in line and patiently kept making necessary changes as we needed them. We successfully closed on July 25th, 2022!Tyler (our loan officer) has gone out of his way to make our dream come true. He helped us overcome obstacles which could have destroyed our dream from becoming a reality. We will never forget him or his team!We tell you all this so you can get an idea from the buyers/our perspective. You all never lost sight of why you are doing this.I am a Vietnam Veteran who has had a difficult trip through life. I never would have dreamed this possible. More importantly, my wife gets the one thing in this life that she has always dreamed of. Thank you for what you have done for us! Remember that you all hold the ability to fulfill a void in a veteran and his family's life. It makes a HUGE difference and again we will be forever grateful to you all. Thank you!!!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

Andy our rep did an outstanding job of taking care us, answering all our questions, guiding us in the right direction, seeing we got the best rate possible. He did this with a pleasant attitude and returned all our calls promptly even when he went on vacation. We couldn’ have expected a better experience overall.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars

Hey i was a little fearful an stressful after we was suppose to close an it was delayed.but the team assured me we are moving forward an thats what we did an I am enjoying the New
home
feet up Thank thank you thank you

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars

From beginning to end the process was smooth. The entire team communicated throughout every step. I didn’t feel pressured or rushed.

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars

My case was a little difficult because of the builder. However my loan team stayed in the pocket and stuck with it ensuring that I was able to move my family into a home we love. Philip in particular was very friendly and ensured all of the information he conveyed was accurate and timely.

headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

4.5 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

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5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

4 out of 5 Stars

Not knowing about the FLHB grant sooner and being able to track progress of approval would have been very beneficial with an additional $20k

headshot image of Kurt Rinehart

Loan Officer: Kurt Rinehart

NMLS# 2767882

4.5 out of 5 Stars

Matt Hina is great! Very helpful and kept me informed throughout the whole process. He was always available and answered my questions quickly. I would not hesitate to use Veterans United again. The whole team was very helpful!

headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars

Lots of support and quick communication from this team. Overall great service thats both convenient top notch. Mike-

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Photo submission from Terrance S.

Veterans United you have once again amazed me. You must being doing something right with your hiring because you have some amazing personnel. Your portal is easy to use and the checklist come in hand. You guys are awesome!

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

4.5 out of 5 Stars

I feel Lauren lagged in communication

headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars

Our experience was fantastic! I highly recommend Veterans United.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

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