The process was very easy to navigate.
We had an exceptional experience with Veterans United and their staff. The level of professionalism and excellent customer service is amazing. From the moment we called and spoke with an agent regarding starting a home loan application it was nothing but exceptional customer service. Their knowledge, dedication and hard work made this the smoothest process we’ve ever experienced in purchasing a home. We submitted the application online and within 30 minutes we had received our first call back with an introduction and steps with what will happen next. It was that way throughout the entire process. Excellent communication throughout! We were able to close on our home in 30 days without any issues and all is due to the wonderful staff that was working with us during our process. Danny, Mike & Krystal thank you so much for all of your hard work and dedication to your job and fellow veterans, because of you guys our dreams were made reality. Thank you from the bottom of our hearts! Forever grateful the Ramos Family!
Rob and team made the entire process easy for me. I know they were working hard behind the scenes to make my experience amazing. If I could give the team an 11 I would. Communication was great, I always knew what was going on all the way to closing. Highly recommend Veterans United.
Great loan officer, if we had to do it again we would choose Joey
You will not have any regrets. Constant contact from start to finish. Highly highly highly recommend
I used Veterans United to finance my original mortgage on my house. They were so knowledgeable of all things veterans that I didn’t have to over-explain or take extra steps like I do with most organizations. They made the process so smooth that they were my first choice when it came time to refinance. Chris is awesome. He was my loan officer on my original loan. He is prompt and professional. He knows his stuff and answered EVERY question I had no matter how ridiculous it was. So when I applied to refinance and was notified that Chris was once again going to be my loan officer, I was beyond relieved. These guys are the real deal and I will recommend them to any veteran looking to finance or refinance their mortgage.
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We were very impressed with the team approach offered by VU! From our initial phone call to their assistance in getting our credit scores in good shape to transferring us to our loan officer and eventually our closing specialist, VU’s approach to helping veterans was seamless! My wife and I would encourage any veteran shopping for a mortgage to reach out to the team at Veterans United Mortgage!
I was initially hesitant to use this lender after reading some mixed experiences, but I ultimately decided to move forward because of their strong expertise with VA loans. And I’m so glad I did. The Colorado Springs office completely exceeded my expectations. They were knowledgeable, incredibly responsive, and endlessly patient with my many questions throughout the process. Alice and the entire local team made what could have been a stressful experience feel smooth, clear, and supported from start to finish. Working with them was truly a dream come true, and I would absolutely recommend this lending team to anyone (especially fellow veterans) looking for a lender who genuinely cares and knows what they’re doing.
Ryley and the whole veterans united team were nothing short of exceptional, they made buying my first home hassle free and I’m very thankful I chose them for my home buying!
I was searching for a VA loan and saw the ad for veterans united. My friends nephew used VU when he relocated back to North Carolina. I would recommend to anyone to call Veterans United first. Again, I can’t say enough good things about my loan team and everyone at Veterans United. Extremely helpful from start to finish.
VU has been solid to work with. I appreciate the ease of uploading documents and being approved without having to jump through hoops like some other lenders just to get a pre-approval. I have used VU more than once and will continue to do so in the future.
The entire loan process went smoothly. It was helpful that I am relatively computer literate.
We are truly grateful for the oustanding service. Both Nick and Beth were very pleasant, profesional, and expedient. They were always ready to answer questions, and the best part was that the VU app made the entire process seamlesly and fast.
Easy, staff was great
