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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
473,763 reviews
670 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 473,763 unfiltered reviews

Starting on Page 124 of 15,793. Return to Page 1

4.5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

From what I've heard from other homeboys, the process was a bit smoother than I expected. Great contact with the team and always informative and helpful.
Thanks Team 😊

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Veteran’s United was amazing with the home buying process and helped me every step of the way ensuring a smooth experience.

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Tansee Kramer

Loan Officer: Tansee Kramer

NMLS# 2736687

5 out of 5 Stars
Photo submission from Robert H.

Veterans United was very easy to work with and their employees are very efficient. A special thanks to Alberto and his team for their professionalism and efficiency. Alberto really made my experience a positive one.Will definitely recommend Veterans United to people looking for a mortgage.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars

Overall the entire process was very easy and accommodating to my situations. From first tour to close, the process took about a month.

headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars

Great loan process and helped through this. The team helped any way they can.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Mr. Brent K. was THE best person i’ve had the pleasure of talking with. He was there not only to help me through the process but checked in on me for the frustrating parts. I have nothing but positive things to say about the team overall.

headshot image of Brent Kumorowski

Senior Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars

Torri and her team were PHENOMENAL! Torri was so kind and patient with us every step of the way. I could tell she really cared about our family and made every effort she could to ensure our home buying journey went smoothly. She went above and beyond to make sure we had all the information we needed to make informed decisions and supported us throughout!

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

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5 out of 5 Stars

So helpful, very kind. Appreciate everything you did for us! Life changing!

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
headshot image of David Fields

Loan Officer: David Fields

NMLS# 2440775

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars
Photo submission from Harold K.

My wife and I would like to convey (we learned that word from our real estate dealings, lol) our deepest and most heartfelt gratitude to each and every one of the Veteran's United Team!!!Our journey began with Smith Gaddy on May 23rd. This being our first home ever (yes, at our age...), we did not know what to do or expect. We were guided by you all every step of the way. Our concierge (Casie) got us connected and on track for this process. She also hooked us up with our realtor. Tyler (our loan officer) got involved immediately and worked on our preapproval. Every step was detailed and explained in ways we could understand. The patience, understanding, and commitment was/is so amazing. Cara kept us on track for the underwriter and Jimmy kept the ball rolling in the same efficient manner when Cara was not available. Alicia got our Homeowners insurance in line and patiently kept making necessary changes as we needed them. We successfully closed on July 25th, 2022!Tyler (our loan officer) has gone out of his way to make our dream come true. He helped us overcome obstacles which could have destroyed our dream from becoming a reality. We will never forget him or his team!We tell you all this so you can get an idea from the buyers/our perspective. You all never lost sight of why you are doing this.I am a Vietnam Veteran who has had a difficult trip through life. I never would have dreamed this possible. More importantly, my wife gets the one thing in this life that she has always dreamed of. Thank you for what you have done for us! Remember that you all hold the ability to fulfill a void in a veteran and his family's life. It makes a HUGE difference and again we will be forever grateful to you all. Thank you!!!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

Everything went smoothly and great. The whole team was very helpful.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

4.5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Aaron and the whole team were amazing.
You all made the process stress free and so thoughtful!
The gift box was an added (awesome) thought, even my dogs say thank you, they loved the treats!!

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

The patient skills, the knowledge everything they did every step of the way and I believe until now is outstanding work I would not do anything different things to them

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

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5 out of 5 Stars

From start to finish, this team is absolutely incredible. Ive spent all my adult life in or around the military, and have moved with wife and fam over 15 times, and Vet United was by far the easiest, smoothest and most competent experience we have ever had!! I would and will never go anywhere else for home buying. Their team synergy is like a T1 mil SoF unit, lol. Seriously, look no further, i know you will have the same. Good luck and Thanks!!

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

Chase Lyles turned what should have been an impossible refinance into a smooth closing. Our situation was complicated: an active billing dispute with our HOA and a lien clouding title mid-process. Chase never flinched. He worked with the title company to structure an escrow holdback so we could close on time without surrendering our dispute, kept us informed at every step, and treated every complication like a problem to solve rather than a reason to say no. We closed on a rate that saves us over $1,100 a month. Veterans United and Chase earned every bit of this 10.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Buying my dad’s forever home was such an important milestone for our family, and I truly cannot thank Kate, Gage, and their entire team enough at veterans United for making the process such a wonderful experience.From the very beginning, they were professional, knowledgeable, patient, and incredibly supportive. They took the time to answer every question we had, kept us informed every step of the way, and made what could have been a stressful process feel smooth and manageable. Their communication was outstanding, and we always felt like we were a priority.Kate was amazing as our loan coordinator. She was organized, responsive, and made sure every detail was handled with care. Gage was an exceptional loan officer who went above and beyond to ensure we understood our options and felt confident throughout the entire process. Together with their team, they exceeded every expectation we had.Because of their dedication and hard work, my dad is now in his forever home, and our family will always be grateful for everything they did to help make that dream come true.If you’re looking for a mortgage team that genuinely cares about their clients and delivers outstanding service, I wholeheartedly recommend Kate, Gage, and their entire team. They truly deserve five stars, and if I could give them more, I absolutely would!Thank you all for your kindness, professionalism, and commitment. You made a lasting difference in our lives, and we will never forget it.Sincerely, the Harris and Macklin family

headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
Photo submission from Terrance S.

Veterans United you have once again amazed me. You must being doing something right with your hiring because you have some amazing personnel. Your portal is easy to use and the checklist come in hand. You guys are awesome!

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars

My team was outstanding. They made sure I understood the process and quickly addressed any issues that came up. I called Aaron a couple times on weekends and he always took the time to calm my nerves and explain everything to me. Danielle stayed in contact with me many times and got questions answered. I'm very impressed not only with their professionalism but with the way they made me feel like I was their only client. I highly recommend that any veterans who are looking for a new house use Veterans United.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

I would say working with Dylan was really nice. He answered all my questions and he was really professional, straightforward with me and my plans on how achieve my dreams.

headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

4 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

Very excellent! I would recommend you guys to other veterans when given the chance.

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

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