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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

436,083

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
Would Recommend

Overall the process was smooth. It was difficult being a service member overseas trying to coordinate everything. Working the homeowners insurance was confusing and seemed like we were only being offered very expensive quotes. USAA insurance was much cheaper for the same coverage. Coordinating the closing documents with the title company was also confusing and not a lot of communication, leaving unsure what we were supposed to do the day of closing. I know this was just part of the difficulties being overseas, but earlier communication would’ve helped.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend

Our home buying experience has been outstanding and Veterans United Home loans played a huge part in this!

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Well organized tracking system

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4.5 out of 5 Stars
Would Recommend

Veterans United has made home purchasing a breeze.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend
Photo submission from Robert J.

I had the best experience with my team. I asked a lot of questions, every question I asked I received an answer, No question was to big or to small. They kept me informed and up-to-date through the whole experience. If we decide to purchase again we will use Veterans United every time.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

4.5 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

4.5 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend

I would like to thank the whole team for doing a outstanding job

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

The entire team did an outstanding job of communicating with me every step of the way. The app made things easy as well.

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

4.5 out of 5 Stars
Would Recommend

Thanks to all you emernt above and beyond

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

4.5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

4.5 out of 5 Stars
Would Recommend
headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend
Photo submission from Daniel B.

If anyone is looking to buy a home veterans should be the first people you should call, they are Aces in my book! It's been a long road with COVID and all but veterans was there all the way I would like to give thanks and praise to my real estate agent Kelsey for all she did and the lawyers who got the paperwork straightened out in the end, Jose and John you guys were very helpful and listened to all my worries thanks to everyone for your help. Yours truly, Daniel Boudreau.

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

Excellent service, website is easy to work with. So happy I found this company

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Great job.

headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
Would Recommend

The financial part of this was so easy. No hiccups. Communication was outstanding. Couldn’t ask for better. My first home buy was littered with problems. I got a house!!

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars
Would Recommend

Larry got the ball rolling and within a month I was closed and moved into my new house thanks to his staff and Larry

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

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5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

4.5 out of 5 Stars
Would Recommend

I was so pleasantly surprised in how quickly they answer questions and helpful every single team member that was assigned to me in this adventure we call homeownership were to me. The clarity from Veterans United in any question I asked left me confident in what I was getting into and truly helped eliminate the fears of buying a home. Then out of nowhere we get a personalized handwritten card (not some premade and stamped) from my team manager Kelly (she is great!) along with a lovely picture of a map in a frame of our new address. It has been and always be the little things that keep people coming back to businesses like this one. I for one am very pleased and highly recommend to any veteran the level of care and professionalism Veterans United gives to its clients.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend
Photo submission from Travis B.

The team was awesome! This was the first time I bought a house, and being active duty I wasn’t able to get away to see it. The team made it super helpful and provided me everything to enable a smooth and seemingly stress free move.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

This was honestly the best process I've ever had. Joseph, Alyssa and the rest of the team (I can't remember all of the names) are phenomenal. I'm telling other Vet buddies of mine about VU and Joe's team. Truly can't say enough! I'll say this, between my realtor and Joe's team, I felt at ease in letting them do their thing. That might not be a good thing, but I trusted them to do right by me.I will say the negative is the website's message about using cookies won't go away and blocks part of the page. This is even worse on a mobile device.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend
headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
Would Recommend

I really appreciate everyone they welcomed us into the family they are the best im honored to be a part of the family

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

More Reviews

See all 436,083 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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