Working with Noah from day one was awesome. He was so helpful in the way he talked us through everything, explained all questions in depth, and most importantly he was patient and kind! We were so lucky to have someone who matched our personalities so well, Noah would be helpful to any future buyers!
I am so grateful for the expertise and warm personal touch Veterans United provided in every interaction. Really turned my homebuying process into a celebration of sorts..... thank you!
Very quick to respond and professional.
Landon, Drew, and Delaney were great to work with from start to finish.They were always quick to respond, kept me updated, and took the time to answer every question I had along the way. I never felt like I was being rushed or left wondering what was going on, which made a huge difference during a process that can be pretty stressful.They were also just genuinely easy to work with. Everyone was friendly, helpful, and clearly cared about making sure everything went smoothly. The gift they sent us near the end was a really nice personal touch and something my family appreciated a lot.I’m very thankful for everything they did to help us get to closing. I’d absolutely give them a 10/10, and I would have no hesitation recommending Veterans United to friends or family.
It was a very hassle free and pleasant experience. The entire team was very quick to reply to any and all questions me or my wife had via text and email. They were extremely polite and hospitable. This was the third VA loan I have gotten but was the best experience by far, if there is a forth I know who we will call. Veterans United is a class above the rest!
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The whole process was relatively painless. Thank you.
Just found out that if they even did do an inspection..they missed a 2 inch gap between the flashing and chimney, allowing water in..
Jess and the team did great flawless transaction
Communication was prompt and professional. The app made getting all the paperwork in easy.
My VU was on top of everything to make sure we closed on time. They were all professional and I loved how they were my personal cheerleaders rooting for me and congratulating me. I will recommend VU to all my veteran family and friends.
Very friendly and kept me informed on everything needed to make my process smooth and easy.
Brad, Julie and the rest of the team were superb. Everything was so easy for us. We were informed about everything. Well prepared, excellent communication and a real pleasure.
The team, my hair was amazing. They work with me through every hiccup. Stay positive no matter what and guided me to where I need to be.
They were great everyone on the team went above and beyond to make sure that I could qualify for this loan. All I had to do was come through with the information.
To my loan officer Spencer Garcia was outstanding throughout the entire home loan process. I’m grateful for his patience, hard work, and understanding every step of the way. He communicated clearly, answered my questions, and kept me informed from start to finish. Buying a home can feel overwhelming, but Spencer made the process much easier. Thank you, Spencer, for helping me become a homeowner!
Horrible horrible experience
Response from Veterans United
Hi Matthew,
I'm really sorry to hear that your experience left you feeling this way. Buying a home is such an important milestone, and I hate knowing that your experience was anything less than positive. While I don't know the specifics of what happened, I'd appreciate the opportunity to learn more about your concerns and see how I can help. Please feel free to reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com. I hope to hear from you.
Sincerely,
Claire S., Client Relations Manager
I had an amazing experience and a pleasant road to achieving the house. Thanks for helping me achieving my goal of giving my kids their own home. I really appreciate everything you did for me and my family.
The Veterans United portal and app were both very easy to use and made all of the paper easy to sign. Paul's team was great to work with and was quick to respond to any of our questions. They worked well with us while we juggled multiple life transitions at once.
Helpful and informative
