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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,731 reviews
643 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,731 unfiltered reviews

Starting on Page 124 of 15,758. Return to Page 1

5 out of 5 Stars
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars

The team took care of nearly everything, in 5 weeks we went from talking about it to moving in.

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars

Had an Outstanding Experience

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

No issues. Very smooth.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Photo submission from Harold K.

My wife and I would like to convey (we learned that word from our real estate dealings, lol) our deepest and most heartfelt gratitude to each and every one of the Veteran's United Team!!!Our journey began with Smith Gaddy on May 23rd. This being our first home ever (yes, at our age...), we did not know what to do or expect. We were guided by you all every step of the way. Our concierge (Casie) got us connected and on track for this process. She also hooked us up with our realtor. Tyler (our loan officer) got involved immediately and worked on our preapproval. Every step was detailed and explained in ways we could understand. The patience, understanding, and commitment was/is so amazing. Cara kept us on track for the underwriter and Jimmy kept the ball rolling in the same efficient manner when Cara was not available. Alicia got our Homeowners insurance in line and patiently kept making necessary changes as we needed them. We successfully closed on July 25th, 2022!Tyler (our loan officer) has gone out of his way to make our dream come true. He helped us overcome obstacles which could have destroyed our dream from becoming a reality. We will never forget him or his team!We tell you all this so you can get an idea from the buyers/our perspective. You all never lost sight of why you are doing this.I am a Vietnam Veteran who has had a difficult trip through life. I never would have dreamed this possible. More importantly, my wife gets the one thing in this life that she has always dreamed of. Thank you for what you have done for us! Remember that you all hold the ability to fulfill a void in a veteran and his family's life. It makes a HUGE difference and again we will be forever grateful to you all. Thank you!!!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

Stephen and the team were outstanding in every respect. They were knowledgeable, friendly, willing to accommodate all of my requests and acted professionally throughout the process. I asked for a quick settlement and that's exactly what they delivered. O highly recommend them.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars

Kyle and his team were genuinely incredible to work with. Our entire home buying process was such a breeze! We are grateful we chose to use Veterans United, it felt like working with great friends!

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars

Ty helped us initially purchase our house back in 2020 and did a wonderful job and he did it once again with our cash out refinance. We greatly appreciated his ability to guide us through the process and help us make the most of our money.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

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5 out of 5 Stars
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

I worked with Marie Houchen and Evan Weaver, and they were great—always professional and quick to reply. They stayed in touch with my realtor, who also spoke highly of them.The dashboard helped me keep track of everything and let me know right away when I needed to act or send paperwork. I signed all the documents online with DocuSign from my home computer. The only time we met anyone in person was to sign the closing papers at the title company, which took about 30 minutes.This is the fourth house I’ve bought in 25 years, and it’s never been this easy. VA United made one of the most stressful things you can do, besides boot camp, feel simple. I highly recommend VA United to any veterans looking to buy a home.

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Nothing bad to say! Helpful from the pre approval process to the closing. Professional and quick to answer my call or get back with me on any and all problems or questions! Super knowledgeable on everything and if they didn’t have an answer they were very quick to find the answer! 10/10 would definitely recommend!

headshot image of Corey Youngclaus

Loan Officer: Corey Youngclaus

NMLS# 1905952

5 out of 5 Stars
Photo submission from Terrance S.

Veterans United you have once again amazed me. You must being doing something right with your hiring because you have some amazing personnel. Your portal is easy to use and the checklist come in hand. You guys are awesome!

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

4.5 out of 5 Stars
headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
headshot image of Jayden Neyland

Loan Officer: Jayden Neyland

NMLS# 2486863

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

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Experience first-hand why 377,252 homeowners give us a perfect score!

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5 out of 5 Stars

I already have been recommending VU. It was an incredible experience thank you

headshot image of Tansee McReynolds

Loan Officer: Tansee McReynolds

NMLS# 2736687

5 out of 5 Stars
headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

4 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Megan Martin

Loan Officer: Megan Martin

NMLS# 2741062

5 out of 5 Stars
Photo submission from Michael B.

MY VETERANS UNITED TEAM ROCKS!!!! Wow! Talk about making a scary complicated process EASY!! Everyone from Travis my Loan Officer, Travis my agent, Jill finalizing my loan, Travis the inspector and the rest, I felt like these guys were friends I've known for a while! I'm a first time home buyer and I wish I contacted Veterans United years ago! I'm telling everyone that will listen; CALL VETERANS UNITED TODAY!!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

The VU team made every effort to achieve the best deal for us and helped us land the perfect home.As first time home buyers they were patient and helpful and never took advantage of our lack of knowledge.

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

4.5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

The service was outstanding. Brent, and Victoria were great to work with.

headshot image of Brent Kumorowski

Senior Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars

Excellent sevice, very responsive, and answered all my questions in a timely manner.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

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