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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,201 reviews
485 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,201 unfiltered reviews

Starting on Page 124 of 15,841. Return to Page 1

5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Everything was extremely smooth. The app was very helpful for collecting the needed documents. Everyone at the company was easy to reach if we had any questions. It was a very good experience.

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

5 out of 5 Stars

It’s been awesome having a team knowledgeable and experienced when it’s your first time home buying. Great attitude and energy.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Photo submission from Nelson C.

I cannot say enough about Matt and his team! They were the highlight of the entire home-owning process, providing consistent, quick communication every step of the way. Matt and his team answered all of our questions and truly advocated for our needs. Veterans United respected us as people, not just an account or number. We recommend them to everyone!

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars

The Team at Veterans United did an outstanding job. They were incredibly flexible and helpful throughout the whole process. Seth and his team are an experienced team looking out for the best interest of the buyer!

headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Andrew Dorris

Loan Officer: Andrew Dorris

NMLS# 2812450

5 out of 5 Stars

They were readily available and answer all of my questions and concerns. Very patience and polite!

headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

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5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

The whole team made sure everything was organized.

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars

Everyone I worked with was knowledgeable and friendly and helped me to work through anything I needed to be able to close. Aaron especially was with me every step of the way. Being a new homeowner I was nervous an anxious about some things but Aaron always had answers and solutions. I really felt he care about me as a veteran and a person getting their first house. I would recommend him to everyone I know.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Photo submission from Anthony S.

Veterans United did an amazing job! Our home buying experience was made easy with the team that was provided! I would recommend Veterans United to any veteran that's looking to purchase a home!

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars

It was an absolute pleasure working with my whole team!!! I felt a part of the family from the first phone call with Randelle, all the way through the final “to-do” and see “Cleared to Close”!!!!

headshot image of Samuel Yoo

Loan Officer Team Lead: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

My loan officer team was amazing! Huge kudos to Carma and Neisha for answering all of our questions and making the loan process extremely easy to navigate. Thank you!

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

4.5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

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5 out of 5 Stars
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars

Horace, Tyler and his whole team went above and beyond to help us go through the mortgage process and get in our new house. We will and already have recommend Veterans United to anyone looking for a mortgage.

headshot image of Horace Johnson

Loan Officer Team Lead: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars

The team was professional, friendly, and knowledgeable. They were honest about their answers. If they did not know the answer, they would tell you. They were consistent in providing information.

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

4.5 out of 5 Stars

Easy process, do everything from your kitchen table. Much eaiseir than my home buying experience 20 years ago.

headshot image of Will Moulthrop

Loan Officer: Will Moulthrop

NMLS# 2771700

5 out of 5 Stars
Photo submission from Robert H.

Veterans United was very easy to work with and their employees are very efficient. A special thanks to Alberto and his team for their professionalism and efficiency. Alberto really made my experience a positive one.Will definitely recommend Veterans United to people looking for a mortgage.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Kris and his team were absolutely phenomenal and made the entire process extremely easy!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Working with Gabe and Maureen has been an absolutely pleasure. They are knowledgeable, professional and transparent. If you have a questions or concerns they will absolutely ensure all of them are addressed. They kept me updated every step of the process from me selling my home and purchasing my new home. Thank you so much for all you’ve done for me. I appreciate having a local VA loan office in the area, and how much easier it has been this time around. In 2015 when I applied for my first VA loan there was so much paperwork I had almost two boxes (hard copies) of everything. I love the new system of completing everything via the hub. Real time updates, never had to wait for anything. They were always just a phone call away! The best loan company I’ve ever worked with. Thanks for all you do for the veterans!! I will definitely recommend you to anyone!!

headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

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