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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,458

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 430,458 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Knowledgable, professional, helpful, and attentive to the process.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
headshot image of Jacob Levy

Loan Officer: Jacob Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

Very easy process from beginning to end! Words cannot describe walking into our new home, or how easy Veterans United staff made this happen!

headshot image of Zac Fitzgerald

Loan Officer: Zac Fitzgerald

NMLS# 311880

3.5 out of 5 Stars

Too cumbersome

headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

I have already referred a family to Mike Dianics.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
headshot image of Garrett Holzum

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

4.5 out of 5 Stars
Would Recommend
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Thank you all for assisting Laura in helpings us get a loan to get out of our messed up CFD and save our home.

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

We could not be not more pleased with vu customer service. Thank you!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

I had a very good experience with VUHL I would recommend them to any vet I come in contact with MANY THANKS

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

4 out of 5 Stars
Would Recommend
headshot image of Matt Eichenberger

Loan Officer: Matt Eichenberger

NMLS# 369949

4.5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Right from the start, I was made to feel easy about the procedures for refinancing my home. If any problems had arisen, either Andrew Beckett or Sarah Bourne addressed the situation in a quickly manner. I couldn't ask for a pair of loan officers tha

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Dave Llewellyn

Loan Officer: Dave Llewellyn

NMLS# 933895

4.5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

4.5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Derek was very helpful and did an outstanding job helping us.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

4 out of 5 Stars
Would Recommend

My only issue was the under writer waited till the last minute to verify employment that should have been the first thing. Why would you bother processing any paper work if you were not sure I was employed.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

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5 out of 5 Stars
Would Recommend

Every one was so helpful and friendly throughout the entire transaction. Would recommend Veterans Home Loans to friends and family..

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Experience was great. Just had one issue with direct vented gas logs requiring inspection at such a late date near closing. I felt appraiser or seller should have been contacted directly regarding questions on unit. Not to place burden on buyer

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

I came to Veterans United in hopes of refinancing my home. I not only was able to refinance my home at a much lower rate (1.5% less) it was a great experience. Alberto and Aaron were very professional and timely. I really appreciate their help.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Everything went extremely smooth and I was notified at a point in the decreasing interest rate slide when it would be beneficial for me to consider getting another loan. and so I didi.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

4 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

3.5 out of 5 Stars
Would Recommend

VU is a great bank to work with and ensures that its customers are given top quality service. They go the extra mile to keep to the motto of customer-focused value driven business and excel at providing it.

headshot image of Shelly Doris

Loan Officer: Shelly Doris

NMLS# 1117512

More Reviews

See all 430,458 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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